BBB Business Review

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This business is not BBB accredited.

Ronco Holdings, Inc

Phone: (800) 486-1806 Fax: (512) 238-1136 View Additional Phone Numbers 15505 Long Vista Dr Ste 250, Austin, TX 78728 View Additional Email Addresses

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This company offers kitchen appliances and kitchen tools.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Ronco Holdings, Inc include:

  • 74 complaint(s) filed against business

Factors that raised the rating for Ronco Holdings, Inc include:

  • Length of time business has been operating
  • Response to 74 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

74 complaints closed with BBB in last 3 years | 18 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 6
Delivery Issues 19
Guarantee/Warranty Issues 11
Problems with Product/Service 34
Total Closed Complaints 74

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Ronco Holdings, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 6
Total Customer Reviews 6

Additional Information

BBB file opened: August 05, 2011 Business started: 01/01/1964 in TX Business started locally: 01/01/1964 Business incorporated 10/30/1991 in TX
Type of Entity


Business Management
Mr. Ronald Hunt, Director
Contact Information
Customer Contact: Ms. Lynn Anderson, Client Care Manager
Principal: Mr. Ronald Hunt, Director
Business Category

Housewares - Retail Kitchen Accessories Ranges & Ovens - Supplies & Parts Appliances - Major - Wholesale & Manufacturers Appliances - Small - Wholesale & Manufacturers Housewares - Wholesale & Manufacturers Kitchen Remodeling Ranges & Ovens - Wholesale & Manufacturers Appliances - Major - Dealers Cooking Utensils

Industry Tips
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Customer Review Rating plus BBB Rating Summary

Ronco Holdings, Inc has received 2.78 out of 5 stars based on 6 Customer Reviews and a BBB Rating of B.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.