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          Find a Location

          Green Mountain Energy has 16 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Green Mountain Energy

              1005 Congress Ave Ste 950 Austin, TX 78701-2469

            • Green Mountain Energy

              651 Holiday Dr Ste 300 Pittsburgh, PA 15220-2740

            • Green Mountain Energy

              300 West 6th Street, Suite 1600 Austin, TX 78701

            • Green Mountain Energy

              3815 Cap. of Tex. Hwy S, Ste 100 Austin, TX 78704

            • Green Mountain Energy

              1300 S Summit Ave, ste 700 Fort Worth, TX 76102

            Business ProfileGreen Mountain Energy

            Electric Companies
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1005 Congress Ave Ste 950

            Austin, TX 78701-2469

            Visit Website
            (866) 785-4668

            Customer Reviews

            1.34/5

            Average of 50 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            126 complaints closed in last 3 years

            34 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Green Mountain Energy has 16 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Green Mountain Energy

                1005 Congress Ave Ste 950 Austin, TX 78701-2469

              • Green Mountain Energy

                651 Holiday Dr Ste 300 Pittsburgh, PA 15220-2740

              • Green Mountain Energy

                300 West 6th Street, Suite 1600 Austin, TX 78701

              • Green Mountain Energy

                3815 Cap. of Tex. Hwy S, Ste 100 Austin, TX 78704

              • Green Mountain Energy

                1300 S Summit Ave, ste 700 Fort Worth, TX 76102

              Headquarters
              1005 Congress Ave Ste 950, Austin, TX 78701-2469
              BBB File Opened:
              5/9/2001
              Years in Business:
              24
              Business Started:
              7/18/2000
              Business Started Locally:
              7/18/2000
              Business Incorporated:
              7/18/2000
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Mr. John Bui, Manager of Client Services
              • Chasity Hines, Operations Manager
              Contact Information

              Principal

              • Mr. John Bui, Manager of Client Services

              Customer Contact

              • Chasity Hines, Operations Manager
              Additional Contact Information

              Fax Numbers

              • (512) 691-6151
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              126 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/26/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              Ive been struggling financially and had fallen a bit behind on my electricity. This company sent me a deactivation notice for 8/26 Ive submitted payment and made arrangements to pay the remainder. Upon checking my statement I see that they charge me $20 for deactivation notice and $30 for recovery notice which is inaccurate as my electricity was never shut off. *** reached out and they are un compassionate and refuse to waive that.
              Read More
              Read 125 More Complaints

              Customer Reviews

              50 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jeremy B

              09/12/2024

              Absolute worst energy company that you could ever choose. This company was recommended by the apartment complex that I recently moved into as I assume they earn commission on this recommendation. I was absolutely shocked when I received my first full month bill to discover that the amount was approximately double from what I was paying at my previous two apartments. This company may justify their rates by disguising their product as renewable energy but it's a joke. When I called to cancel my account because of obvious price gouging I was told that my original quoted KW hourly rate was raised TWICE within the first 40 days and I would be charged a $150 cancellation fee. After I explained that this was absurd and a horrible business practice they simply said that they would not waive the fee even after stating that I would contact the BBB. No wonder Green Mountain Energy is not accredited. I still have other platforms to share my disgust on so this is only the first stop. I would give negative stars if possible and hope that karma riddled bankruptcy is in their very near future. May they have the day they deserve every day!

              Green Mountain Energy Response

              09/13/2024

              We appreciate the feedback and time you took writing this review!
              Read 49 More Customer Reviews

              Local BBB

              BBB serving the Heart of Texas

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