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Find a Location

Green Mountain Energy has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Green Mountain Energy

      1005 Congress Ave Ste 950 Austin, TX 78701-2469

    • Green Mountain Energy

      651 Holiday Dr Ste 300 Pittsburgh, PA 15220-2740

    • Green Mountain Energy

      300 West 6th Street, Suite 1600 Austin, TX 78701

    • Green Mountain Energy

      3815 Cap. of Tex. Hwy S, Ste 100 Austin, TX 78704

    • Green Mountain Energy

      1300 S Summit Ave, ste 700 Fort Worth, TX 76102

    Business ProfileforGreen Mountain Energy

    Electric Companies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.34/5stars

    Average of 50 Customer Reviews

    Customer Complaints

    126 complaints closed in last 3 years

    34 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Green Mountain Energy has 16 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Green Mountain Energy

        1005 Congress Ave Ste 950 Austin, TX 78701-2469

      • Green Mountain Energy

        651 Holiday Dr Ste 300 Pittsburgh, PA 15220-2740

      • Green Mountain Energy

        300 West 6th Street, Suite 1600 Austin, TX 78701

      • Green Mountain Energy

        3815 Cap. of Tex. Hwy S, Ste 100 Austin, TX 78704

      • Green Mountain Energy

        1300 S Summit Ave, ste 700 Fort Worth, TX 76102

      Headquarters
      1005 Congress Ave Ste 950, Austin, TX 78701-2469
      BBB File Opened:
      5/9/2001
      Years in Business:
      24
      Business Started:
      7/18/2000
      Business Started Locally:
      7/18/2000
      Business Incorporated:
      7/18/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. John Bui, Manager of Client Services
      • Chasity Hines, Operations Manager
      Contact Information

      Principal

      • Mr. John Bui, Manager of Client Services

      Customer Contact

      • Chasity Hines, Operations Manager
      Additional Contact Information

      Fax Numbers

      • (512) 691-6151
        Primary Fax

      Phone Numbers

      Customer Complaints

      126 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      50 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jeremy B

      1 star

      09/12/2024

      Absolute worst energy company that you could ever choose. This company was recommended by the apartment complex that I recently moved into as I assume they earn commission on this recommendation. I was absolutely shocked when I received my first full month bill to discover that the amount was approximately double from what I was paying at my previous two apartments. This company may justify their rates by disguising their product as renewable energy but it's a joke. When I called to cancel my account because of obvious price gouging I was told that my original quoted KW hourly rate was raised TWICE within the first 40 days and I would be charged a $150 cancellation fee. After I explained that this was absurd and a horrible business practice they simply said that they would not waive the fee even after stating that I would contact the BBB. No wonder Green Mountain Energy is not accredited. I still have other platforms to share my disgust on so this is only the first stop. I would give negative stars if possible and hope that karma riddled bankruptcy is in their very near future. May they have the day they deserve every day!

      Green Mountain Energy Response

      09/13/2024

      We appreciate the feedback and time you took writing this review!

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