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Find a Location

Country Home Learning Center has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Country Home Learning Center

      11909 Toepperwein Rd Live Oak, TX 78233-3148

    • Country Home Learning Center

      13315 NW Military Hwy San Antonio, TX 78231-1842

    • Country Home Learning Center

      104 Galleria Fair San Antonio, TX 78232-2258

    • Country Home Learning Center

      6750 Poss Rd San Antonio, TX 78238-2258

    • Country Home Learning Center

      14966 Spring Farm St San Antonio, TX 78247-1695

    Business ProfileforCountry Home Learning Center

    Child Care Centers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Preschool, After School Care, and Summer Camp for ages 6 weeks through age 13.

    Business Details

    This is a multi-location business.

    Find a Location

    Country Home Learning Center has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Country Home Learning Center

        11909 Toepperwein Rd Live Oak, TX 78233-3148

      • Country Home Learning Center

        13315 NW Military Hwy San Antonio, TX 78231-1842

      • Country Home Learning Center

        104 Galleria Fair San Antonio, TX 78232-2258

      • Country Home Learning Center

        6750 Poss Rd San Antonio, TX 78238-2258

      • Country Home Learning Center

        14966 Spring Farm St San Antonio, TX 78247-1695

      Location of This Business
      11909 Toepperwein Rd, Live Oak, TX 78233-3148
      BBB File Opened:
      9/1/1986
      Years in Business:
      37
      Business Started:
      9/1/1986
      Business Started Locally:
      2/24/1987
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Partnership
      Alternate Business Name
      • Country Home Learning Center #1, Ltd
      • Country Home Learning Center #2, Ltd
      • Country Home Learning Center #3, Ltd
      • Country Home Learning Center #4, Ltd
      • Country Home Learning Center #7, Ltd
      • Country Home Learning Center #8, Ltd
      • Country Home Learning Center #9, Ltd
      • Country Home Learning Center #10, Ltd
      • Country Home Learning Center #5, Ltd
      • Country Home Learning Center #6, Ltd
      Business Management
      • Ms. Esther Guevara, Executive Director
      • Ms. Kay Alexander, Executive Director
      • Ms. Sharon K. Ford, President
      Contact Information

      Principal

      • Ms. Esther Guevara, Executive Director
      • Ms. Sharon K. Ford, President

      Customer Contact

      • Ms. Sharon K. Ford, President
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Day care

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/27/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      We are pulling our son out of the ************** location because we do not feel he is safe in their care. I picked him up the other day and he was playing by the backdoor of the room behind a trashcan. Before he was brought over to me the caretaker said he smelled like f**** and let me know she would change his diaper. She opened his diaper and saw it was not soiled. After letting me know he was clean and fixing his clothes, she said his face was dirty and began to wipe his face. I noticed the rubbish on his face was dried and took her scrubbing to remove it. I felt he was neglected after seeing all this happen. Before handing him over she stated it's important to keep the children clean.After I had my son in my arms, I noticed the strong f**** smell she was talking about.He was allowed to sit in his p*** while it leaked on his clothing and after they changed his diaper they put the soiled clothing back onto my son, which is absolutely sick. He had a clean change of clothing in the room. Is this the case or was the p*** of another child allowed to get onto my son?He developed a stomach sickness a day or two after this.I also want to address the two occasions he had bruises on his forehead. The first time I noticed a bruise I didn't think anything of it. He has not had any falls at home that have caused bruising, but injuries do happen. After the second bump to the head, my wife requested to see the video, since we were told there are cameras when we started. The person she spoke to stated the cameras are live feed only and there is no recorded video. Since he has been there his class has been a revolving door with caretakers.One of these is very unprofessional. Due to this and the incidents mentioned above, we cannot risk the health and safety of our child by leaving him in the care of Country Home Learning Center. Please respond with an explanation as to how this is acceptable in your facilities.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Blanca B

      1 star

      07/10/2023

      June 20 until today July 10th my granddaughter has been bitten 3 times not to mention a couple of unexplained scratches. We decided to pull her from this place.She was there 5 months if that. I was told its typical with the non verbal group. It happens all the time. I dont thinks so maam!

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