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Find a Location

EZ Auto Connection LLC has 1 locations, listed below.

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    Business ProfileforEZ Auto Connection LLC

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/16/2014

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11018 N Interstate 35, San Antonio, TX 78233-5705
    BBB File Opened:
    6/12/2012
    Years in Business:
    15
    Business Started:
    8/25/2008
    Business Started Locally:
    8/25/2008
    Business Incorporated:
    3/4/2014
    Accredited Since:
    12/16/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Edgar A. Zarins, Managing Member
    Contact Information

    Principal

    • Mr. Edgar A. Zarins, Managing Member

    Customer Contact

    • Mr. Edgar A. Zarins, Managing Member
    Additional Contact Information

    Fax Numbers

    • (210) 656-7898
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/09/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought a 2015 Chrysler 200 from EZ Auto Connection in March of 2023. When I purchased the vehicle I was presented with a clean vehicle history report from EZ Auto Connection that showed the vehicle had never been in an accident or had any damages reported. I have put almost $6000 into this vehicle since purchase of the vehicle. I was looking to upgrade to a larger vehicle in January 2024. I took the 2015 Chrysler 200 in to a dealership to trade. The dealership ran the vin and brought me back a report that shows several damages reported and the vehicle being declared a total loss vehicle prior to my purchase of the vehicle. The report shows Damage reported 6/8/2022, 11/22/2022, & 12/26/2022 which resulted in a total loss vehicle. I contacted EZ Auto Connection & informed them of my finding and that they sold me the vehicle under false pretenses with fraudulent paperwork that showed no damage ever to the vehicle. The option I was given was to trade the vehicle in and purchase another from them, I refused because I wouldn't want to end up in the same situation again. I contacted them a 2nd time and was given 3 option have the car repoed, trade it to them, or they would give me 8k for a car that I still owe 13.5k on currently. I refused these options because I believe they should be responsible for purchasing the vehicle back from me at full price with the circumstances.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Colleen F

    1 star

    07/08/2023

    We had a good feeling after we purchased a car for our 18 year old daughter, until the check engine light came on an HOUR later. After having the car diagnosed by a *** certified mechanic we found that it needed $8k worth of repairs. The dealer agreed to take the car back, but we ended up having to pay them a 15% restocking fee. If I could give less than 1 star I would, it just wasn't a great experience at all, absolute disaster.

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