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          Perfect Teeth/ Waddell PC has 1 locations, listed below.

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            Business ProfilePerfect Teeth/ Waddell PC

            Dentist

            Contact Information

            13856 W Waddell Rd Ste 102

            Surprise, AZ 85379-3801

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            Email this Business
            (623) 544-8353

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This business is a dental office providing services in orthodontics, oral surgery, periodontics, endodontics and pediatrics.

            Business Details

            Location of This Business
            13856 W Waddell Rd Ste 102, Surprise, AZ 85379-3801
            Email this Business
            BBB File Opened:
            5/1/2006
            Years in Business:
            25
            Business Started:
            10/27/1998
            Business Started Locally:
            10/27/1998
            Business Incorporated:
            10/27/1998
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Dr. Mark Birner, President
            • Mr. Fred Birner, Vice President
            • Ms. Dana Lamb, Regional Director
            • Ms. Michelle Tenhove, Office Manager
            • Dr. Douglas Kerr, Dentist
            • Dr. Anitha Goud, Dentist
            • Dr. Stephen A. Kovar, Dentist
            Contact Information

            Principal

            • Dr. Mark Birner, President

            Customer Contact

            • Ms. Dana Lamb, Regional Director
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/24/2023

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            Back in September 2022 I went to Perfect Teeth Waddell for a teeth cleaning. I have been going there for years and it has always been in network. They advised me how much my out of pocket would be for I believe a floride treatment or something not covered and I agreed to pay it. I also agreed and paid an amount to have a couple cavities filled when I came back in October 2022. Then afterwards I received 2 bills for a few hundred dollars because their new dentist was not contracted with Cigna or that's the reason they gave me. They said this was a mistake and they were going to write off the balance. I have been receiving bills and calls and collections notices for the last 8 months now. I went in person and have called multiple times and they keep telling me it will be written off but then the collection attempts continue to happen. Warning to all to not go here unless you want to be harassed to pay a balance that you were never told about in advance and hear false promises that it will be written off. Take your business elsewhere.
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Irene H

            05/09/2023

            Nobody in this office knows what they are doing. They have changed staff, dental asistance, hygienist and doctor at least 3 times in the last 5 months. My son was there for a crown that they were not able to put in. After 3 failed attempts they referred us to a specialist and we were supposed to get refunded for the crow. I have been trying to reach out and get a resolution for 3 weeks now with NO success. Beware of this clinic.

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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