Business ProfileforDecatur Earthmover Credit Union

This is possibly the worst place to bank in ******* and I DO NOT recommend. I had a check from the nursing home that my grandmother is in, as I am her power of attorney. I do not have an account with them and I bank out of town. So in attempt to get it cashed quickly, I tried to endorse it over to my children’s father who does have an account there. We called first just to make sure we didn’t waste any time and were told over the phone that they DO cash third party checks and to go with both of our ID’s. So we went up there with the check and both ID’s.. were told by the teller, Brianna, to write on the check, endorsing it. Sent the check back up to, just for her to send it back and say “I’m sorry, we don’t cash third party checks”. So she lied?! I then called their customer service number and was told they do cash third party checks and to go back up there. They then come up with the story that the check was “loo large” and they couldn’t risk the possibility of the check bouncing. Lol. Ok. I showed account information from the nursing home on paper and the supervisor rudely says “well, that’s just a piece of paper”. So then I asked if she would like to call the nursing home and verify the check. “No”. OK! I left after wasting over an hour dealing with them, with a sick, hot 5 year old in the car. Went to the currency exchange and they cashed in in less than 10 minutes. They simply called and verified the check with the nursing home just like Earth Movers could have done, but they’re too stuck up and lazy and would rather accuse someone of trying to cash a bogus check.

Decatur Earthmover Credit Union does accept third party checks. The credit union also reserves the right to approve check acceptance on a case-by-case basis. When phone contact was made there was limited information given to determine if the check made to a non-member would be accepted against the member account mentioned. Once the check was presented and reviewed, the supervisor determined the risk on this third party check was too great and refused the transaction.