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Find a Location

Uftring Weston Chevrolet Cadillac, Inc. has 1 locations, listed below.

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    Business ProfileforUftring Weston Chevrolet Cadillac, Inc.

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/25/1962

    Years in Business: 62

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Uftring Weston Chevrolet Cadillac, Inc. offers automobile sales, service & parts.

    Products & Services

    This company offers automobile sales, service & parts.

    Business Details

    Location of This Business
    1600 W. War Memorial Drive, Peoria, IL 61614
    BBB File Opened:
    3/27/1978
    Years in Business:
    62
    Business Started:
    4/1/1962
    Business Started Locally:
    4/1/1962
    Accredited Since:
    5/25/1962
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Uftring Auto Group
    Business Management
    • Mr. Gary Uftring, Dealer Principal
    • Mr. Jeff Loucks, General Manager
    • Mr. Kirk Johnson, Comptroller
    Contact Information

    Customer Contact

    • Mr. Kirk Johnson, Comptroller
    Additional Contact Information

    Fax Numbers

    • (309) 686-0481
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/17/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I was told that they would pay my car off if I purchased the vehicle that I was looking at. The representative did not explain to me that they would be adding that cost to the price of the car. I feel mislead in the since that the process was not fully explained to me, because if it would have been explained in that manner, I would not have agreed to the transaction or signed the agreement. They didn't save me any money and trading my car in was not feasible if I was going to still have to pay for it on top of a new car. They could have let me keep my car and wrote me another loan. I'm thinking I'm paying 24 thousand for a car, when I fact I am paying 31 thousand. I would not have agreed to that and since I signed the paperwork, they are saying it's legal. I fell it was not legal because I had no knowledge that that was what I was doing or agreeing to. I contacted Uftring a day after the purchase to inquire about my charges and I was told that it would update in the system in a couple of days and I the payment for the old car would be taken off of the purchase, but it was added on. The state of Illinois gives you three days to return a used car, Uftring purposely made me wait until the three days were up, by telling me that the amount would fall off, so now I'm stuck with a car I feel I was tricked into purchasing.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Connie L

    1 star

    02/23/2024

    I felt that this company was wrong the way you handle my situation, I have been with Ufling for years, I brought a warranty with you and you refused to honor it everytime I call no response from Ufling to my calls or visits. Your employer wrote false information on the document now nobody is still not responding to get this matter settled.

    Uftring Weston Chevrolet Cadillac, Inc. Response

    03/17/2024

    The dealership staff has met with Ms. ****** and has satisfied her concern and corrected the inaccurate information with her extended service contract. We believe that all concerns have been taken care of. Thank you, Kirk J****** Uftring Auto Group

    Local BBB

    BBB of Central Illinois

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