This Business is not BBB Accredited
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Vacation Time of Augusta is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Vacation Time of Augusta's rating include:
- Failure to respond to 2 complaints filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Vacation Time of Augusta
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
BBB has received complaints stating that consumers have received a letter from US Airlines or USAirways stating that consumers have been awarded two round trip tickets for travel anywhere in the continental US. This is not affiliated with the actual Airline US Airways and this company does not have permission to use the name. The company is also using the name US Airlines which is not an existing airline company.
The BBB contacted this company regarding concerns about a direct mail advertisement sent to consumers claiming they have won "two ticket vouchers anywhere in the Continental United States" with an official looking check from US Airlines, an airline company that does not exist. According to the BBB Code of Online Business Practices, Full Disclosure, this company must be able to disclose the details of the offer that is made to consumers in their advertising. BBB made attempts to reach the company to disclose the details of the claims made in the direct mailer, but did not receive a reply.
Contact InformationPrincipal: Charles .