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Find a Location

Best Trailers & Supply has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Best Trailers & Supply

      1347 Vietnam Veterans Mem Pkwy Byron, GA 31008

      BBB Accredited Business
    • Best Trailers & Supply

      8614 Hawkinsville Rd Macon, GA 31216-7830

      BBB Accredited Business

    Business ProfileforBest Trailers & Supply

    Utility Trailers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/12/2013

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    Trailer sales and service

    Business Details

    This is a multi-location business.

    Find a Location

    Best Trailers & Supply has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Best Trailers & Supply

        1347 Vietnam Veterans Mem Pkwy Byron, GA 31008

        BBB Accredited Business
      • Best Trailers & Supply

        8614 Hawkinsville Rd Macon, GA 31216-7830

        BBB Accredited Business
      Location of This Business
      1347 Vietnam Veterans Mem Pkwy, Byron, GA 31008
      BBB File Opened:
      1/1/2007
      Years in Business:
      17
      Business Started:
      1/1/2007
      Business Started Locally:
      1/1/2007
      Business Incorporated:
      2/27/2008
      Accredited Since:
      8/12/2013
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Joey Fuller, Manager
      Contact Information

      Principal

      • Mr. Joey Fuller, Manager

      Customer Contact

      • Mr. Joey Fuller, Manager
      Additional Contact Information

      Fax Numbers

      • (478) 788-9762
        Primary Fax

      Customer Complaints

      1 Customer Complaints

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      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kenny R

      1 star

      05/19/2023

      I’m a hot shot driver and my trailer needed some work done to it, took it to Best Trailers 1347 Vietnam Veterans Memorial Pkwy Byron Ga 31008. Joey (say he is the manager) is the guy that we discussed everything with the estimate, what was wrong with the trailer. Roger the owner, and also Joeys dad. lied and claimed he worked for Joeys dad. They lied about trailer needing some tires, and a actuator., say the total wouldn’t be over $6,000. When we went to pick trailer up it was $7,500 because of a actuator that trailer didn’t need, nor did they ever contact us about replacing the actuator and putting a new one on for $1,500. They claim the actuator that was on trailer was wrong one which was a lie lol. They put same part they say was wrong one in the box that they had ordered new one and both had same part number on them. Not only that my hubbie came home and wired the wrong one(LOL) back up and the trailer breaks began to work properly! We reported them to Better Business Bureau and we are talking to a lawyer. Just some junk all the way around. It’s a lot more to the story just to much to type the police also had to get involved.

      Best Trailers & Supply Response

      05/22/2023

      When Mr Rickards brought his trailer in for repair, he stated that he had purchased the trailer with bad brakes.  Upon looking at the trailer, doing a visual inspection and based off of what the customer told us, a verbal quote was given of $6000 parts/labor to repair.  Once the parts arrived and we done the brake and rotor replacement/repair, we realized the brakes would not work with the actuator that was on the trailer.  Because we could not test the brakes without the actuator working, we decided it was necessary to replace the actuator to complete the job. This increased the cost of the repair to $7500. Because it was necessary, I did not call the customer to ask if he wanted us to change it.  When he arrived and was given the cost of the repair, he became very upset. We explained the increase was due to a necessary part that was installed.  He was still upset. He called the police, not sure why or what he thought they would do as there had been no criminal activity involved.  We had already offered to take the actuator back off and the total repair would then be the $6000 that was quoted.  We finally did take the actuator off, he paid the bill as originally quoted and left. I am not sure why he feels like a lawyer needs to be involved in any of this. He paid as quoted, service was performed as quoted,  and he now has his trailer back and apparently was able to repair the actuator he had previously had  which could have possibly just needed new wires as they did look like they could have been damaged. Furthermore, Customer also left here with flat tires.  He was advised that they needed to be changed.  He implied that we did something to flatten the tires, however, they more than likely have a slow leak somewhere. When he brought the trailer in, it was noted and pictures show that the brakes/rotors were so bad and got so hot that they completely melted. In addition, Joey Fuller is the service manager and handles all matters when necessary and Rodger Fuller Jr does own the company and is involved in day to day operations as well.  

      Local BBB

      Better Business Bureau serving the Fall Line Corridor, Inc.

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