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          Boats.net has 1 locations, listed below.

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            Business ProfileBoats.net

            Marine Equipment
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            Albany, GA 31701-2645

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            Customer Reviews

            1/5

            Average of 9 Customer Reviews

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            Customer Complaints

            12 complaints closed in last 3 years

            3 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/1/2023

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Headquarters
            Albany, GA 31701-2645
            BBB File Opened:
            8/19/2013
            Years in Business:
            23
            Business Started:
            3/28/2001
            Business Started Locally:
            3/28/2001
            Business Incorporated:
            12/27/2013
            Accredited Since:
            7/1/2023
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mrs. Brittany Braswell, Customer Relations Manager
            • Mr. Martin Polo, CEO
            • Mr. Jason Rindge, COO
            • Mrs. Chelsea Brooks, Director of Marketing
            Contact Information

            Customer Contact

            • Mrs. Brittany Braswell, Customer Relations Manager
            Additional Contact Information

            Phone Numbers

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            Customer Complaints

            12 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            12/05/2023

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            i ordered a part on ****** i paid for expedited shipping…2day air. After 6 days an empty package arrived. i requested the part resent overnight . They said they might send me something in 10 days. i hope its not another box of air.
            Read More
            Read 11 More Complaints

            Customer Reviews

            9 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            kyle w

            01/09/2024

            When you check availability on their website it says they have it. A couple days later you will get an email saying that they are out of stock because the manufacturer is updated availability. So it showed they had six online in their warehouse and when I called them their story was somebody must have bought all six out from under me in a few seconds it took for me to check availability and then pay for it with my credit card

            Boats.net Response

            01/12/2024

            Our website does not show this part to be in stock, it does show "Ships in 2 to 3 days," which indicates the part is not in stock. This is also indicated on the checkout screen.

            Unfortunately there is no way currently to link our system to the manufacturer, therefore, all ETAs displayed are best estimates, based on average time it takes for parts to arrive to our distribution center. Once we place the order with the manufacturer and receive updates, we send those out via email.

            This particular part is not a stocked item. Upon further review, the part is currently on backorder with the manufacturer. At this time, the manufacturer does not have an ETA for availability.


            Read 8 More Customer Reviews

            Local BBB

            Better Business Bureau serving the Fall Line Corridor, Inc.

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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