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            • recteq

              4301 Evans to Locks Rd Evans, GA 30809-4099

            Business Profilerecteq

            BBQ Supplies

            Contact Information

            4301 Evans to Locks Rd

            Evans, GA 30809-4099

            Get Directions
            Visit Website
            (706) 922-0890

            Customer Reviews

            2.5/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            18 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            4301 Evans to Locks Rd, Evans, GA 30809-4099
            BBB File Opened:
            3/12/2012
            Years in Business:
            15
            Business Started:
            3/1/2009
            Business Incorporated:
            5/5/2009
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • RecTec
            Contact Information

            Principal

            • Mr. Raymond Carnes

            Customer Contact

            • Mr. Ronald Cundy, Owner
            • Mr. Raymond Carnes
            • Mr. Ben Lesshafft, General Manager
            • Ms. Ashley Brown, Customer Care Supervisor
            • Mr. David Hemann, Coordinator
            Read More Business Details and See Alerts

            Customer Complaints

            18 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/26/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            I’ve purchased many products from this company including their grills. The last grill that I purchased was dented in multiple spots upon unpacking the delivery. The grill is also missing parts. I’ve contact Rec Teq customer service and have been dealing with a Bobby A***** This issue has been going on for over 2 months. Bobby is not helping at all and all he keeps telling me is that he’s working on a resolution. Going on 3 months and still no resolution or a solution to my problem.
            Read More
            Read 17 More Complaints

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Israel B

            06/23/2023

            I bought a 590 during the latest scratch and dent sale earlier this week. It was evident it had never been used and must have been in the sale due to dents caused by bolting the legs into the sheet metal. During the initial smoke out to cure the pit I heard a loud clang. After an hour and as I was putting chicken thighs into the pit I noticed a large dent on the interior lip of the pit opening which was not there when I purchased it. I called customer support and was treated as a second rate customer due to purchasing it at a scratch and dent sale. Customer service advised me I should straighten out the warping/dent with pliers or I return it for a refund. I chose to use the pliers and did my best, as I live several hours from HQ and was not willing to travel back there. Also, the 30 day warranty for scratch and dent grills only covers “parts” which are considered to be the auger, blower, etc. After hearing such positive reviews on Recteq’s customer service I was disheartened all they could do for me was direct me to put a set of pliers to a brand new grill. If the metal warped at 400 degrees what will it do at 600?
            Read 3 More Customer Reviews

            Local BBB

            Better Business Bureau serving the Fall Line Corridor, Inc.

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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