Business ProfileforBelleview Veterinary Hospital

On 04/25/2022, I took my miniature schnauzer to be evaluated for a sudden onset of an illness. The cost was $177 for this evaluation. After receiving the test results, I was told by an employee named Amanda, that the results were not accurate due to an injection that he had previously received for allergies and the he needed to be retested. My response was that I don't feel that I should have to pay twice for something that wasn't my fault. An appointment was made to retest in 30 days. On 04/27/2022, I had a conversation with Jamie regarding this situation and I felt that I shouldn't have to pay twice for something that wasn't my fault. I did everything right. I was told that I only had to pay half of the testing fee. I disagreed because none of this was my fault. On Wednesday, 05/25/2022, I took my dog to be retested at 0730 and Eddie H****** was as the front desk. I informed him that I was there to have Bruno retested and I we discussed the cost. I informed him that I didn't feel that I had to pay for a retest. His response was that "I still had to pay full price." The records show that my dog was there and the records also show that his results were affected by the injection that he was given. I don't feel that this is right and I have never had such a horrible experience with a vet. His tests showed he is sick and now, after waiting 30 days to try and get him retested, I have to start all over again and pay more money due to the lack of integrity that I experienced with this business.