We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Florida Vacation Homes has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileFlorida Vacation Homes

            Vacation Rentals
            BBB accredited business

            Contact Information

            7531 Osceola Polk Line Rd

            Davenport, FL 33896-9112

            Get Directions
            Visit Website
            Email this Business
            (866) 314-7386

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.71/5

            Average of 17 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            33 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/27/2015

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            7531 Osceola Polk Line Rd, Davenport, FL 33896-9112
            Email this Business
            BBB File Opened:
            1/10/2013
            Years in Business:
            14
            Business Started:
            6/30/2010
            Business Started Locally:
            6/30/2010
            Business Incorporated:
            6/30/2010
            Accredited Since:
            4/27/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Reunion Vacation Homes, Inc.
            Business Management
            • Dean Bateman, President
            Contact Information

            Principal

            • Dean Bateman, President

            Customer Contact

            • Dean Bateman, President
            • James Gockman, Operations Manager
            Additional Contact Information

            Fax Numbers

            • (866) 314-7386
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            33 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/27/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Date of transaction from Monday July 25th through Thursday July 25th. Issue wa upon arriving the toilet would not flush ir has low water pressure I was unaware the toilet would not flush pooped and was stuck with a broken toilet with p*** sitting in it from Monday July 22nd to Wednesday July 24th. I was inforned someone would be out to fix tge toilet Tuesday 23rd, was told someone came out and the toilet was working fine. I informed the ***resentative that tge toilet still has p*** in it and will not flush as well as my sign is still on the door **** has "broken toilet" taped on the bathroom door. So while the *** contnued to go back abd forth with me this is the second day p*** sat in the broken toilet . Now tgere is a horrible odor on the main floor from the p*** sitting. I wa then informed that the wrong instructions were given to the maintenance man regarding which toilet was broken which i found to be untrue because the ***. ******** me in the system the maintenance man went to the bathroom near the gameroom, which would be correct if he really came out to the house. I informed the ***. the maintenance man came to the wrong house she proceeded to say " that is a possibility ". I asked her as a result could they send someone out that evening I was informed no they will be out the next day which would be Wednesday July 24th, the day before my family leaves. Finally the maintenance man found the right house came out Wed. 24th also a pool vendor came out The pool looked the same. If you look on other websites you will see the pictures of the pool. Upon arrival the pool was green cloudy with debris unusable I tried to upload pictures this page kept giving me an error message. The TV in the master bedroom you could only get one station. I was informed this ticket was submitted by the inspector. Could not enjoy the game room was hot very uncomfortable there wasxa mobile air conditioner that did not do much.
            Read More
            Read 32 More Complaints

            Customer Reviews

            17 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Glenn W

            08/17/2024

            We rented a condo at the Reunion Resort thru Florida Vacation Homes (FVH) arriving on 6/27/24 for 3 nights. Check in was 4pm however we arrived at 2pm to see if we could get in early. At 2pm the condo ** was not working and inside temp. was 80 degrees. The maintenence workers inside assured us that there was "not an ** problem". We left and returned at 4pm only to find the ** was still not working and inside temp was still 80 degrees. The fridge was leaking, the floors were filthy, the front bedroom (with 2 queen beds) has two different bedspreads and the handle to the sliding glass door fell off when we tried to open the door. We called *** and demanded to be moved to another property but were told they did not have another unit of this type available. After repeated calls to their office with no help or concern for our situation we left and stayed elsewhere I have emailed FVH and called them 8-10 times in the 6 weeks since this happened. No response from anyone in management and no offer to help reslove this situation. We are out $735 we paid for this filthy condo with no **. After reading the other *** reviews it appears that FVH has along history of renting filthy properties and offers no help or resolution. DO NOT rent from FVH!!!
            Read 16 More Customer Reviews

            Local BBB

            BBB Serving Central Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.