Business ProfileforWiseman Pools

I singled a contract with Wiseman Pools in Oct 2020. On Jan 29, they told me they could not begin for 6-8 weeks. As I was having some other remodeling done, my general contractor spoke with my pool project manager and they agreed this time frame would work for both. The sod was removed early May then wait. 811 was contacted about utilities and missed the main electric line. Wiseman's was sent a picture but did not catch this oversight. It took ME until after the 4th of July to pay the county engineer and electric company to get the line moved. This would have been done months earlier if I had known this was a problem. From this point, Wiseman's has come whenever they choose to show up. I am sent texts that "someone" will be at my house the next day, or the end of the week or even the next week, but that NEVER happens. When they need a payment, they come and do some part of the construction that requires me to pay them, per the contract. I have reached out to the owner, Shawn W******, on many occasions. If he answers, it is in a demeaning way, acting like I am the only one with these concerns. I know this is not true having talked with other unhappy customers. On Sept 25, he told me if I "tried to file a lawsuit against them, we can go ahead and stop everything and get attorneys involved". I was finally told on Monday that they would be here tues or definitely Wed to form the concrete. This is thurs afternoon and no show-again. I don't know where to turn. I don't know what to do. I'm a widow and feel like I am being taken advantage of. My completion dates were given to me many times in 2021. It is now 2022 and I have an ugly, unsafe and overgrown mess in my backyard ( which is also a corner lot). I have paid a total amount of $44,550. Thank you for any help you can give me.