BBB Business Review

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BBB Accredited Business since 06/30/2013

Personal Comfort

Phone: (888) 694-4088Fax: (302) 241-01253411 Lake Breeze Dr, OrlandoFL 32808-3011 Send email to Personal ComfortView Additional Web Addresses



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BBB Accreditation

A BBB Accredited Business since 06/30/2013

BBB has determined that Personal Comfort meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Personal Comfort's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 5 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

5 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Delivery Issues1
Problems with Product / Service3
Advertising / Sales Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Personal Comfort

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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Craig and Eve Miller are known to the BBB as the owners of American National Watermattress Corporation founded in 1974. In 1993 the company name was changed to American National Manufacturing.

BBB file opened: 04/16/2013Business started: 08/02/2012
Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Mike Stewart (Manager)Mr. Marc Barriger (Owner)Ms. Sarah Davis (Manager)Mr. Craig Miller (Owner)Ms. Eve Miller (Owner)Mr. Scott Stenzel (Director of Operations)
Business Category

Bedding, Mattresses

Products & Services

This mattress manufacturer offers direct sales including bedding accessories, pillows, mattress toppers and protectors.

Hours of Operation

Sales Department:
All Times Eastern
Sunday 12:00 PM - 6:00 PM
Monday 9:00 AM - 11:00 PM
Tuesday 9:00 AM - 11:00 PM
Wednesday 9:00 AM - 11:00 PM
Thursday 9:00 AM - 11:00 PM
Friday 9:00 AM - 11:00 PM
Saturday 9:00 AM - 11:00 PM


Customer Service Department:
All Times Eastern
Sunday Closed
Monday 9:00 AM - 5:30 PM
Tuesday 9:00 AM - 5:30 PM
Wednesday 9:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 9:00 AM - 5:30 PM
Saturday Closed

Methods of Payment

Visa, Master Card, American Express, Discover

Alternate Business Names
Dires, LLC

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.