BBB Accredited Business since 06/30/2013
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A BBB Accredited Business since 06/30/2013
BBB has determined that Personal Comfort meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Personal Comfort's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 5 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||3|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Personal Comfort
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Craig and Eve Miller are known to the BBB as the owners of American National Watermattress Corporation founded in 1974. In 1993 the company name was changed to American National Manufacturing.BBB file opened: 04/16/2013Business started: 08/02/2012
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr. Mike Stewart (Manager)Mr. Marc Barriger (Owner)Ms. Sarah Davis (Manager)Mr. Craig Miller (Owner)Ms. Eve Miller (Owner)Mr. Scott Stenzel (Director of Operations)
Products & Services
This mattress manufacturer offers direct sales including bedding accessories, pillows, mattress toppers and protectors.
Hours of Operation
All Times Eastern
Sunday 12:00 PM - 6:00 PM
Monday 9:00 AM - 11:00 PM
Tuesday 9:00 AM - 11:00 PM
Wednesday 9:00 AM - 11:00 PM
Thursday 9:00 AM - 11:00 PM
Friday 9:00 AM - 11:00 PM
Saturday 9:00 AM - 11:00 PM
Customer Service Department:
All Times Eastern
Monday 9:00 AM - 5:30 PM
Tuesday 9:00 AM - 5:30 PM
Wednesday 9:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 9:00 AM - 5:30 PM
Methods of Payment
Visa, Master Card, American Express, Discover