BBB Accredited Business since 04/22/2013
Tuffy Auto Service Center
Phone: (407) 384-0100Fax: (407) 384-8061
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Complaint Breakdown by ResolutionAbout Complaint Details
|07/06/2012||Problems with Product / Service|
|08/02/2013||Problems with Product / Service | Read Complaint Details|
Complaint Category: Repairs resulted in additional damage
Complaint: Vehical was returned six (6) times for over-heating and TOWED three times at customer's expense. Will file a law suite next.
Business' Initial Response
Complaint Resolution: BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
Auto Repair & Service, Wheel Alignment, Frame & Axle Service - Auto, Brake Service, Auto Services - Oil & Lube, Auto Air Conditioning, Tire Dealers