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Find a Location

Rescue Heroe's Plumbing and Pumping has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRescue Heroe's Plumbing and Pumping

    Plumber

    Current Alerts For This Business

    Licensing:
    On 12/16/2019 BBB confirmed that Rescue Heroe's Plumbing and Pumping had not obtained a necessary license from Contractors State License Board. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.cslb.ca.gov - 8003212752

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    12343 Jasmine Ave, Bakersfield, CA 93312-3574
    BBB File Opened:
    5/11/2002
    Years in Business:
    34
    Business Started:
    1/1/1990
    Business Started Locally:
    1/1/1990
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 951149 for this business, issued by Contractors State License Board. The expiration date of this license is 12/16/2019.

    These agencies may include:

    Contractors State License Board

    9821 Business Park Dr

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov

    • According to the California Contractor's License Board, Pumping 4 Less has a pending disciplinary action on this licensee in the form of an accusation. For further information, please call the Case Management Office in your area: (916) 255-4041 Northern California or (562) 345-7656 Southern California.  We contacted Pumping 4 Less requesting information regarding the action but have not received a response to date.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Billy R Williford Jr., Owner
    Contact Information

    Principal

    • Mr. Billy R Williford Jr., Owner

    Customer Contact

    • Mr. Billy R Williford Jr., Owner

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/15/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Last month my husband contacted rescue Hero's Plumbing and pumping to pump out septic tank. We were charged $******* for the job and 1 week later tanks were full to the top again . Heros sent a man out to check tanks and told my husband that there was a leak somewhere. The toilet had a minor leak the renters needed to shake the handle to stop it. But there is no way that the tanks got full from the small leak.They also said they put 4, 5 gallon drums of acid which we have no idea since we were sent a receipt that shows what we paid. Not a itemized bill. The job they did should not have cost *******. We were told when they came out second time they were going to charge $2400.00 to pump tanks again. We put that system in over 18 years ago and never had a problem until now. I believe they never fully sucked the tanks out. And put the 4, buckets of acid. Had another company come out and was told apparently they never completely pumped out tanks. Would not recommend this company to anyone. Beware, look for another company for service.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Susan G

    1 star

    12/07/2023

    Don't hire these crooks. Charged us ******* for septic system to be pumped. Never pump tank all the way. Days later both tanks were full again.Dishonest business practices

    Local BBB

    BBB Serving Central California & Inland Empire Counties

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