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Find a Location

The Chopper Gallery, Inc. has 1 locations, listed below.

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    Business ProfileforThe Chopper Gallery, Inc.

    Motorcycle Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/10/2014

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Motorcycle Dealer Specializing in American Manufactures. Full service department for most American Brands . Parts , apparel and accessories are stocked.

    Business Details

    Location of This Business
    28860 Old Town Front St STE B5, Temecula, CA 92590-2892
    Years in Business:
    16
    Business Started:
    3/1/2008
    Business Started Locally:
    1/1/2002
    Business Incorporated:
    3/1/2008
    Accredited Since:
    11/10/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 42129 for this business, issued by DMV - Occupational Licensing Branch. The expiration date of this license is 6/30/2024.

    These agencies may include:

    DMV - Occupational Licensing Branch

    PO Box 932342

    Sacramento CA 94232

    (916) 229-3127

    http://www.dca.ca.gov

    BBB records show a license number of 258174 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 5/31/2024.

    These agencies may include:

    Bureau of Automotive Repair

    10949 N Mather Blvd

    Rancho Cordova CA 95670

    (800) 952-5210

    http://www.autorepair.ca.gov

    Type of Entity:
    Corporation
    Business Management
    • Mr. Kraig Kavanaugh, President
    • Mr. Karson Kavanagh, Sales Manager
    Contact Information

    Principal

    • Mr. Kraig Kavanaugh, President

    Customer Contact

    • Mr. Kraig Kavanaugh, President
    Additional Contact Information

    Fax Numbers

    • (951) 699-4701
      Primary Fax

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/18/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    April 1st 2023 I took my bike in due to them a week prior going inside my primary to fix something . When I got the bike back it was still leaking . On my way there I hit a pot hole which bent my rim and did some other damage . I filed an insurance claim and it’s my insurance company they paid out the claim for CHOPPER GALLERY to replace my exhaust and to change out the gaskets along with other thing. My bike stayed there a month in it now may 18 I got my bike back 2 weeks ago and the they never changed out my exhaust gaskets along with screws falling off the exhaust . I had to take it to another shop and have to pay them $552.44 . To take off the exhaust and add the gaskets . Along with doing the oil change Chopper gallery said they was going to do when I bought the back and they never did . I want Chopper gallery to pay me the 552.54 that I am out due to me not wanting to take the bike back to them after dealing with multiple issues of their mechanics not doing previous work right .
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Victor G

    1 star

    10/22/2023

    I was warned about this dealer and should have listened. Was sold a bike thats been dropped on the left side or some sort of accident with no disclosure. They said theres no record of an accident but if I can see it then their certified mechanic should have been able to see it during their inspection. The day I ride the bike home it started leaking a lot of oil, witch lead me to inspect the bike closer. The bars are bent and scraped on the left side, parts are scrapped under the bike and top bolt to the left shock is shaved down. Not only did they sell me a damaged dyna it looks like they attempted to cover it up with a paint job. When I picked it up a week later for the oil leak it started smoking a lot from in between the motor and had to return it again where I noticed rust dust on the frame and some white powder coming from the primary. When I brought it up to the service employee he told me that some bars come with a bend on the left for comfort but when I showed him the scrapes said it does look like it might have been down. Have only ridden it 2 times and have had to return the same days. If I could add pictures I would.

    Local BBB

    BBB Serving Central California & Inland Empire Counties

    BBB Reports On

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