Business ProfileforSaint Agnes Medical Center

To Whom It May Concern I admitted my husband on 9/4/21 I did not hear from anyone after he arrived for 24 hours and that was because I called in. I admitted him as he lost mobility of being able to get up and go Pee, he had been fighting cancer for sometime and I was tending to his care at home up until that time. I was not able to assist him so I had him admitted in hopes to get him help. My husband was placed in a storage room which I have photos of and was forgotten in there many times for sometime. My husband was finally transferred to a room I believe 3 days later, I was not allowed to visit him but yet was NOT communicated with on his health status unless I called in multiple times. I was also NOT given any kind of status letting me know that he was placed on high levels of oxygen – 1 week later I was allowed to come into the hospital to see him and I WAS NOT GIVEN ANY IDEA OF HIS STATUS – I walked in to find him gasping to breathe and could not even open his eyes or communicate for that matter. I dealt with many irritated angry nurses and assistants within your hospital which is very surprising and upsetting – You are dealing with peoples loved ones that are DYING, they chose their profession NOT US and to have to deal with such rudeness and ugliness is just so baffling. I was allowed to come in a couple of days to see my husband and meet with Dr’s to figure out what we needed to do – I had my Vaccination card at entry and it took what seemed like 12 minutes just to get into the elevator after checking in compared to a 6 minute check in for a person without a vaccination card. I was told once I placed my husband on comfort care that there would be a 2 person at a time limit and 4 person within a 24 hour period – This information changed daily so I ended up NOT being able to see my husband the day he passed. Your staff was SO RUDE in communication – I was NOT allowed to see my dying husband so I would call to check on him and the nurse would say You just called an hour ago why are you calling again UNBELIEVABLE that this is what I hear every time I close my eyes as I was NOT even able to obtain updates much less see my husband – I understand that we are dealing with the Covid era BUT THERE IS AND WAS NO REASON FOR SUCH TREATMENT – Even the one Dr apologized for the lack of communication within your hospital. I will have to go through the rest of my life hearing your staffs comments and know that I was not even able to hold my husband’s hand at his last breath.