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Find a Location

Monarch Home Services has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Monarch Home Services

      301 Espee St Ste B Bakersfield, CA 93301-2659

    • Monarch Home Services

      711 Patriot St Visalia, CA 93291-9699

    • Monarch Home Services

      5623 W Barstow Ave Fresno, CA 93722-5065

    Business ProfileforMonarch Home Services

    Heating and Air Conditioning
    Multi Location Business

    At-a-glance

    Customer Reviews

    2.86/5stars

    Average of 56 Customer Reviews

    Customer Complaints

    44 complaints closed in last 3 years

    27 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Monarch Home Services has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Monarch Home Services

        301 Espee St Ste B Bakersfield, CA 93301-2659

      • Monarch Home Services

        711 Patriot St Visalia, CA 93291-9699

      • Monarch Home Services

        5623 W Barstow Ave Fresno, CA 93722-5065

      Location of This Business
      301 Espee St Ste B, Bakersfield, CA 93301-2659
      BBB File Opened:
      11/6/2009
      Years in Business:
      15
      Business Started:
      12/1/2008
      Business Incorporated:
      8/1/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 925491 for this business, issued by Contractors State License Board. The expiration date of this license is 1/31/2026.

      These agencies may include:

      Contractors State License Board

      9821 Business Park Dr

      Sacramento CA 95827

      (800) 321-2752

      http://www.cslb.ca.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • Monarch's One Hour Heating & Air Conditioning
      Business Management
      • Mr. Mark Devries, President
      • Ms. Lauren Patterson, Administration Manager
      Contact Information

      Principal

      • Mr. Mark Devries, President
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      44 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/02/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      H313939343**1333****8H installed an Ac unit in my home. I've had problems with it since then. I had water damage from it as well and when I contacted H313939343**1333****8H they said it passed inspection. I told them I don't ever remember an inspector coming to my home. H313939343**1333****8H paid for an inspection and the inspection was done on 12/08/20**. City on ****** did not pass the inspection and had corrections that needed to be done. I have called H313939343**1333****8H too many times already and they just give me the run arounds. Someone will call you and that's all I get every time I call. I am so desperate and want to cry in need of help to resolve this matter as I have two children and the summer is coming and I don't want them to be dying in this heat. Permit# **-28995 in **************.
      Read More

      Customer Reviews

      56 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jennifer K

      1 star

      04/12/2024

      Don't use this company. ******* came to do "tune up" as advertised price of $59.00 each for my two AC units. What they did do is inspect, take pictures and said I needed over $1300.00 of repairs. My AC units are 3 years old. I called another company to service my AC units. They did seviced both units, clean out with water, took pictures. The 2nd company said my units were in great shape and needed nothing. The pictures taken from the Monarch were not even from our units. The did not come close to the pictures taken by the 2nd AC company. Monarch is a bait and switch company. They are not honest. Please do not use Monarch Home Services.

      Local BBB

      BBB Serving Central California & Inland Empire Counties

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