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          Coachella Valley Volkswagen has 1 locations, listed below.

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            Business ProfileCoachella Valley Volkswagen

            New Car Dealers

            Contact Information

            79050 Varner Rd

            Indio, CA 92203-9714

            (760) 200-4000

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Providing auto sales and auto repair services. 

            Business Details

            Location of This Business
            79050 Varner Rd, Indio, CA 92203-9714
            Years in Business:
            7
            Business Started:
            10/25/2016
            Business Incorporated:
            7/14/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 91728 for this business, issued by DMV - Occupational Licensing Branch. The expiration date of this license is 8/31/2024.

            These agencies may include:

            DMV - Occupational Licensing Branch

            PO Box 932342

            Sacramento CA 94232

            (916) 229-3127

            http://www.dca.ca.gov

            BBB records show a license number of 285477 for this business, issued by Bureau of Automotive Repair

            These agencies may include:

            Bureau of Automotive Repair

            10949 N Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.autorepair.ca.gov

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • BN Dealership II, LLC
            Related Businesses
            • Ms. Armina Mgerian, CFO of Coachella Valley Volkswagen, is also the Managing Member for Chino Hills Ford. You may view the BBB report for Chino Hills Ford by clicking here.
            Business Management
            • Mr. Isabel Garcia, Controller
            • Ms. Armina Mgerian, CFO
            Additional Contact Information

            Fax Numbers

            • (760) 200-3959
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            13 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/30/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Had Issues with the front brakes couple of months after the purchase. Took the vehicle to the services department more than 6 times already and they still cant find how to fix the issue. I have a two and a five year old kids. Our family doesnt feel safe anymore. Please help. Thanks for all your help Sincerely **********************************
            Read More
            Read 12 More Complaints

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            L. P.

            02/06/2023

            NO NO NO! Should not be accredited! I cannot believe they are even in business with the dishonesty they keep revealing. I bought the car 3 weeks ago and it is still in the shop getting "repairs". They tagged on an extra $4000+ for 4 items I do not want or need and charged $1,500 for a $30 GPS. They charged another $995.00 to scratch a number on the car. They DID NOT tell me up front about this charge. Apparently, anyone who buys a car there has to add on another $4,000 that is not advertised or explained. They say they will call and don't call. I actually went and stood in the service office and outlined every single thing I wanted them to do which I paid for. When I arrived at the appointed time, guy said I didn't have an appointment, EVEN THOUGH I HAD AN EMAIL CONFIRMATION. Please BBB. Warn others and take them off of your accreditation. It is a buyers beware situation. Really.... BEWARE!

            Coachella Valley Volkswagen Response

            03/14/2023

            We are very sorry for the inconvenience that an automatic response caused you , when you try to make an appointment by sending an email , our system automatically will respond to your email , that's why service appointments are made through service receptionist ( Live person ) who can verify and confirm the appointment time , however even if you don't have an appointment and arrive into our service department we always take care of our customers . This seems like you are not happy with your purchased vehicle deal and the service department is getting blamed for it .

            Customer Response

            03/23/2023

            They misunderstood. I MADE the appointment in person. Live. I got an email confirmation. THEN I went to my appointment and was told I didn't have an appointment. Nothing to do with the salespeople.
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Central California & Inland Empire Counties

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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