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          Sangera Buick, Inc. has 1 locations, listed below.

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            Business ProfileSangera Buick, Inc.

            New Car Dealers
            BBB accredited business

            Contact Information

            5600 Gasoline Alley Dr

            Bakersfield, CA 93313-3737

            Visit Website
            (661) 836-3737

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/3/1988

            Years in Business: 51

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            5600 Gasoline Alley Dr, Bakersfield, CA 93313-3737
            BBB File Opened:
            5/3/1988
            Years in Business:
            51
            Business Started:
            9/1/1972
            Business Incorporated:
            9/5/1969
            Accredited Since:
            5/3/1988
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 00787 for this business, issued by DMV - Occupational Licensing Branch. The expiration date of this license is 9/30/2024.

            These agencies may include:

            DMV - Occupational Licensing Branch

            PO Box 932342

            Sacramento CA 94232

            (916) 229-3127

            http://www.dca.ca.gov

            BBB records show a license number of 132944 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 6/30/2024.

            These agencies may include:

            Bureau of Automotive Repair

            10949 N Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.autorepair.ca.gov

            Type of Entity:
            Corporation
            Alternate Business Name
            • Volvo Cars of Bakersfield
            • Sangera Automotive Group
            • Mercedes Benz of Bakersfield
            • Sangera Subaru
            Business Management
            • Mr. Damon Culbertson, President
            • Mr. David Bailey, Service Manager
            • Mr. H. D. Sanghera, Vice President
            Contact Information

            Principal

            • Mr. Damon Culbertson, President

            Customer Contact

            • Mr. Damon Culbertson, President
            Additional Contact Information

            Fax Numbers

            • (661) 397-2993
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/08/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            This is for Sangera Subaru in Bakersfield, not a Buick dealer.This is a very long drawn out situation that started back in June when their service department damaged my vehicle. This just scratches the surface. This has gone so far downhill that the only acceptable resolution at this point is them buying my car back. $27,000 Essentially I took my car in to have a new remote/key fob reprogrammed. That key fob, or the tech, or their equipment damaged my car. Many many other things happened to my car after that, to a point that I no longer want my car. I offered them a very healthy trade in offer for another car of the same model and trim level. They tried to price ***** me instead of admitting that they were at fault, apologizing profusely, and accepting my offer. Honestly I should not be paying a single cent out of pocket here!!. I have been in contact with ***** in the executive branch of the CEO's office in ********** trying to resolve this situation. Her number is ************. She may be a better contact than *******************************, the Sangera Subaru GM. He refuses to admit that his techs made an error or that this was anything other than a "goodwill" out of warranty repair ,, after his techs DAMAGED my car. The excellent relationship that I had with the dealership appears to be completely ruined at this point as I am seeking multiple avenues of resolution; they forced me to do it.I do not have the time, the energy or the patience to deal with this ,,, ever. I'M TOO OLD and this is not good for my health!!
            Read More
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            John

            08/27/2021

            Service advisors are useless (John and Maria) as they don’t have any knowledge whatsoever about their own products, much more try to get technical advice or explanations of what is wrong with your car. They pale in comparison with real service advisors from Honda, Toyota and BMW. The service advisors are so incompetent. There is one instance wherein I ordered a replacement hood strut support thru this service advisor, the advisor placed an order since it was not in stock and I paid for it. ONE YEAR LATER the part was delivered to my house with a letter saying that nobody claimed the part! Wow, nice job service supervisor telling your customer that the part arrived a year ago ready for installation! Nobody called me and obviously I forgot about it! I can enumerate several additional instances of incompetence (i.e loose wheel lug nuts, not informing customer that brake pads are almost gone during inspection which caused the rotors to get damaged, door handle broken…to name a few). These service supervisor/advisors also are elitists who discriminate against middle class workers who own old vehicles. They treat rich people owning newer models totally different, very obvious and you can tell and probably they don’t even care. I’ve bought my benz from Sangera in 2007 and had all the services done there, and I can truly say that the service wasn’t that great back then and it even degraded to the worst of its kind the past few years! This is the worst service I have experienced in my 35 years of owning vehicles.

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            BBB Serving Central California & Inland Empire Counties

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