Business ProfileforMoss Bros. Volkswagen

Purchased 2022 Volkswagon ****. In first, I have had to deal with over three different managers which two got fired during the sale of my car and finishing the deal. This finished deal took 2.5 months to finish under different people and I had to go back over four times. The second time I went was a day after I bought car because ******** said to come back and put the newer plates on. It took along time at dealership and they said to comeback in morning to finish up paperwork. Coming back, car was great. ********** got cracked after it was taken in back to work on for a few minutes. I took pictures of it and reported it immediately. **** and **** who were the managers at the time said they would either cut me a check to fix it or they will fix it and it to worry. I was told at one point that windshield was on back order and that they would contact me but never did. So I contacted again, and now company is saying they had never said this and that this was not true. This is a false lie and it is not okay because now the crack is unsafe and undriveable. I cant get Mossbros to stick to their word or even call me back. I tell Mossbros please call me back( they make promises they never once kept and that was a lot of different promises on different days. If I were to know how they were, I would never have bought a car. At one point **** was saying I could bring the car back if I didnt like it. That was not the issue. I love the car. But he just would not help me later on and now that they all got fired or no longer work there; no one will help me and Im stuck with this lemon now.