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          Madera Auto Center has 1 locations, listed below.

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            Business ProfileMadera Auto Center

            New Car Dealers
            BBB accredited business

            Contact Information

            1300 Country Club Dr

            Madera, CA 93638-1573

            Visit Website
            (559) 674-9000

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            Get a Quote

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/15/2000

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            1300 Country Club Dr, Madera, CA 93638-1573
            BBB File Opened:
            6/20/1997
            Years in Business:
            26
            Business Started:
            1/1/1998
            Business Incorporated:
            2/16/2000
            Accredited Since:
            12/15/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 51444 for this business, issued by DMV - Occupational Licensing Branch. The expiration date of this license is 11/30/2024.

            These agencies may include:

            DMV - Occupational Licensing Branch

            PO Box 932342

            Sacramento CA 94232

            (916) 229-3127

            http://www.dca.ca.gov

            BBB records show a license number of 298601 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 12/31/2024.

            These agencies may include:

            Bureau of Automotive Repair

            10949 N Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.autorepair.ca.gov

            BBB records show a license number of 298601 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 12/31/2024.

            These agencies may include:

            Bureau of Automotive Repair

            10949 N Mather Blvd

            Rancho Cordova CA 95670

            (800) 952-5210

            http://www.autorepair.ca.gov

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Valley Auto Sales & Leasing, LLC
            • Madera Chevrolet, Oldsmobile, Toyota
            Business Management
            • Ms. Lela Mayfohrt, CR Manager
            • Ms. Lauren Millard, Owner/General Manager
            Contact Information

            Customer Contact

            • Ms. Lauren Millard, Owner/General Manager
            Additional Contact Information

            Fax Numbers

            • (559) 674-9600
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/05/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On 03/31/2024 I went into Madera Toyota. I went in because "****" the general manger called the same morning to offer me a deal on a Toyota Corolla Cross. After test driving the car we started talking price. I asked **** to print out the total price with taxes and all fees. Me and my and my wife looked over the grand total that **** printed up for us and we then agreed to buy the car at that printed price that **** provided me and my wife with.I was going to pay in full and write A check out for the full amount. I did not want to finance it.So, in order for them to take a check they needed to run my credit to buy the car at the agreed price. So, I allowed them to check my credit which came back at 855 which is exceptional credit.Then they proceeded to draw up the purchase contract and to their surprise they made an inputting error and the price of the car went up by $200. So, they now wanted me to pay $200 more and I did not agree to this! It was their mistake and I wanted them to honor the agreed printed up price that I had in my hands. **** did not want to honor the price and stated that he had no control over the tax rate which was not the issue. The copy of the estimate he gave me had the taxes and all other fees in it. They actually gave me two estimates with the same price and **** still did not want to own up to his mistake and or honor the price.I let them run my credit to purchase at an agreed price and then the reneged on the deal.****, ran my credit under false pretense! I took A ding on my credit score for nothing!
            Read More
            Read 3 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Johanna T

            05/19/2023

            Beware if you purchase or service your vehicle here. I purchased and serviced my vehicle here for some years, but the new staff are inconsiderate and mean. I left my vehicle a little before 12:20 p.m. for an oil change. They said it’d be 1.5 hours. I called at 2:30 pm and was sent to the “advisor” voicemail. I called again at 4:00 pm and was again sent to the “advisor” voicemail. I called back and explained that I needed my vehicle and the “advisor” wasn’t answering. They placed me on hold to get in contact with the “advisor”, but the call dropped after a few minutes. I called again and they didn’t answer. I went in and asked for my car back. A lady that appeared to be a manager rolled her eyes and asked if they could give me a future discount. I refused and asked for my car back. I don’t trust them. Why keep my vehicle for almost 4 hours and no oil change? I hope they didn’t mess with anything to force me to buy another vehicle because they’ve been calling me asking me to trade it in. They ruined my day :’(
            Read 3 More Customer Reviews

            Local BBB

            BBB Serving Central California & Inland Empire Counties

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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