BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Shanklin Heating And Air Conditioning LLC

Additional Locations

Phone: (330) 832-5848 Fax: (330) 833-8629 View Additional Phone Numbers 2026 Alabama Ave SW, Dalton, OH 44618

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The company provides residential heating and air conditioning, along with duct cleaning and air quality services. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Shanklin Heating And Air Conditioning LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Shanklin Heating And Air Conditioning LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

65 Customer Reviews on Shanklin Heating And Air Conditioning LLC
Customer Experience Total Customer Reviews
Positive Experience 65
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 65

Additional Information

BBB file opened: February 08, 1994 Business started: 01/01/1960 in OH Business started locally: 01/01/1960 Business incorporated 02/23/2007 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Derek Shanklin, Owner Mrs. Tiffany Airwyke, Operations Coordinator Mr. Nick Morena, Finance Manager Ms. Taylor Romar, Customer Care Coordinator Mr. Kip Shanklin, Owner
Contact Information
Customer Contact: Ms. Taylor Romar, Customer Care Coordinator
Principal: Mr. Derek Shanklin, Owner
Business Category


Service Area
The company provides services to the northeast Ohio area. 

Ohio.Gov  Department of Commerce
Ohio Construction Industry Licensing Board
6606 Tussing Rd.Reynoldsburg, OH 43068
Fax (614) 728-1200

License Search

Customer Review Rating plus BBB Rating Summary

Shanklin Heating And Air Conditioning LLC has received 5 out of 5 stars based on 65 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.