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Find a Location

JD Byrider has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • JD Byrider

      1328 7th St Parkersburg, WV 26101-4914

      BBB Accredited Business
    • JD Byrider

      6018 Us Route 60 E Barboursville, WV 25504-1029

      BBB Accredited Business
    • JD Byrider

      1626 E Pike St Clarksburg, WV 26301-6011

      BBB Accredited Business
    • JD Byrider

      3129 Maccorkle Ave SW S Charleston, WV 25303-1415

      BBB Accredited Business
    • JD Byrider

      34 Sterling Dr Star City, WV 26505-5922

      BBB Accredited Business

    Business ProfileforJD Byrider

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/30/2004

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers used and pre-owned vehicles. 

    Business Details

    This is a multi-location business.

    Find a Location

    JD Byrider has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • JD Byrider

        1328 7th St Parkersburg, WV 26101-4914

        BBB Accredited Business
      • JD Byrider

        6018 Us Route 60 E Barboursville, WV 25504-1029

        BBB Accredited Business
      • JD Byrider

        1626 E Pike St Clarksburg, WV 26301-6011

        BBB Accredited Business
      • JD Byrider

        3129 Maccorkle Ave SW S Charleston, WV 25303-1415

        BBB Accredited Business
      • JD Byrider

        34 Sterling Dr Star City, WV 26505-5922

        BBB Accredited Business
      Location of This Business
      1328 7th St, Parkersburg, WV 26101-4914
      BBB File Opened:
      2/14/2002
      Years in Business:
      22
      Business Started:
      2/1/2002
      Business Started Locally:
      4/1/2003
      Accredited Since:
      4/30/2004
      Licensing Information:
      • West Virginia DMV (Auto Dealer Licensed)

        5707 MacCorkle Avenue, SE, Charleston, WV 25317

        Phone 1-304-558-3900  Hearing Impaired 1-800-742-6991

        Toll-Free 1-800-642-9066 (WV Residents Only)


      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Byrider
      • CNAC
      Hours of Operation

      Primary

      M:
      10:00 AM - 7:00 PM
      T:
      9:00 AM - 7:00 PM
      W:
      9:00 AM - 7:00 PM
      Th:
      9:00 AM - 7:00 PM
      F:
      9:00 AM - 7:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mr. Mark Morris, Vice President
      Contact Information

      Principal

      • Mr. Mark Morris, Vice President

      Customer Contact

      • Mr. Mark Morris, Vice President
      Additional Contact Information

      Fax Numbers

      • (304) 420-0374
        Primary Fax
      • (740) 699-2884
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      19 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ashlie M

      1 star

      07/17/2024

      I bought a 2012 Hyundai back in September 2023. I was told by the sales rep that “you’ll never find a better warranty than ours it covers everything down to the last bolt”. I didn’t have it 2 weeks before the check engine light came on and brakes went out. Paid out of pocket for towing to the service dept and had to pay an additional $50 for the passenger rear brake ONLY replacement and a censor. Was about 3 weeks after that the check engine light came on again, called the service center several times with no answer and no callback so I took it myself to a shop and they replaced the EXACT same censor that I was told was replaced. Around Christmas, the drivers side rear brake caliper crumbled off being so old causing my rotor and brake pad to fail. Had it towed home. Tried to contact service center again with no call backs so I paid to replace. Check engine light comes on again January 2024, had the diagnostics ran and it was fuel related, called the service center finally got an answer to be told it’s not covered under the warranty. $450 later I got that fixed. March 2024, the car starts not wanting to start. As if it was getting no power. Found out the starter was bad. Called service center, told AGAIN, not covered under warranty but bring it and they’d fix it cheap. I couldn’t afford a tow to their service center as I was 2 hours away so I had it taken to a local dealership and fixed it. Got in the car this morning, only to find it won’t start again and no clue why. Between the $500/month car payment and paying out over $3k in repairs and tows I just want out of this contract. The car is not safe for my family. As much as I love it I cannot afford to keep fixing it. Does the warranty actually cover ANYTHING??

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