Business ProfileforGuns N Hoses Roofing, Exteriors & Insulation

I first contacted ***************************** July 2022 about leaks in my roof. *****, the owner texted me (text message history ******** in full) and we arranged for him to come out and take a look. At that time he had suggested to change 3 of the roof vents that *** have not been very well sealed and causing attic rain. He said that the cost was $450 plus tax but he was willing to do it for $350 under the table. Being a single income individual, I agreed to it. He came out and performed the work. I continued having attic rain after a big snow melt late December, at which point I contacted him again to come take a look. I also started having a leak on a new spot in the kitchen. He came out in January 2023. At that point he suggested I needed a solar powered fan in the attic and he was willing to do it for $450 under the table. I considered it and agreed to it because I didn't want further damage to my roof or attic. On the same day he did the fan installation, he mentioned that my attic hatch had no insulation and that he was going to come back with a piece of insulation for free to fix it, and also look at the leak on the kitchen ceiling for no additional cost, and of course I would pay if there was work needed. The 3 roof vents and the solar fan have a warranty as per *****. I inquired on how to go about in the future if a part fails and still covered under the warranty. He said to simply contact him. We scheduled a day and time to come out and install the insulation and look at the new leak, I messaged him that morning to confirm he was coming still, to which he responded yes. He never showed up to the appointment and never informed me either. The next morning I asked what happened, he gave me an excuse and we scheduled a new date. We had snow that day so I texted him to come back. Never heard back. Since January 29, 2023 he has ignored my attempts to reach out, until now that I went back asking for an invoice so I have proof of warranty. He has still ignored my requests.