Business ProfileforSkinpossible Laser & Light Solutions Ltd.

Happy with results, disappointing experience. I had an injection appointment for frown lines back on July 4/22 with *******. In the appointment request I made my wishes clear of what I wanted done. When I arrived at the clinic it was very nice and clean and staff at the front were lovely. When I got to the room with *******, I explained this was my 1st experience with Botox and what I wanted down was to not have frown lines (especially after being outside frowning in the sun). She asked if I tried wearing sunglasses, as though I had just landed on planet earth. I said of course then she asked can I tell you what I think? Which shes the specialist so of course I said yes. She proceeded to critique my face and my lines starting with my very deep forehead, frown, crows feet, bunny nose, when she got to my mouths smile lines I had finally had enough. A little context Im 36 and often get carded at the liquor store. I told ******* Im not interested in having my entire face frozen and like smile lines and showing expressions. She seemed to get offended and said you dont want a frozen face like mine?. To which I honestly said no. There the very uncomfortable consult finally ended and we were able to proceed to the procedure which was well done and I was very happy with the results. I was afraid of what happened in the consult, would happen. The beauty industry can be pretty cruel. I dont know if this is Skinpossibles practice or the nurse injectors but I felt like I was torn apart to try and up sell more injections. Its sad to see, often women, being put down like this. Sadly, I dont think Ill return to Skinpossible after this negative experience and I will try a more body positive place that doesnt prey on the insecurities of women.

Hello *****, I are very happy that you are happy with your results. We try our best to offer an educational and thorough consultation so that you are leaving your appointment feeling confident that your needs will be met. I know ******* would never intentionally try to make anyone feel uncomfortable with the information she provides, and I know she feels awful that she made you feel this way. She is a huge advocate for self love and empowering other women, It is one of the reason she chose the cosmetic industry. Im sorry ******* was not the right match for you this time, but I am hopeful you will give Skinpossible a second chance. We have six injectors at our clinic, and I am confident you will find one that you will have a better connection with . All the best ***************************** Practice Manager