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In Southern Alberta & East Kootenay

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Consumer Complaints

BBB Accredited Business since 18/06/2008

Property Medics Inc.

Phone: (403) 389-5755Fax: (403) 590-9933

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Advertising / Sales Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)BBB Closure Definitions
04/15/2014Billing / Collection Issues | Read Complaint Details

Additional Notes

Complaint Category: None of the Above - Credit, Billing or Collection Complaint Issue

Complaint: Mr.***** ****** with Propery Medics arrived at our home in early March to do a mold test on a water leak that was the cause of a faulty roof. Mr ****** preformed the tests in our home, filled the paperwork for the mold testing and received full payment of $761.25 by cheque. Since then, we have not heard from Mr ****** regarding the results of our mold test. Numerous messages have been left on his business voice mail with no response. Mr ****** indicated he would give us the results within 1 week. We have still not heard from Mr ******.

Complaint Resolution: Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.

Industry Comparison| Chart

General Contractors, Floorers, Natural Stone Suppliers, Mold Consulting & Testing, Inspection Service-Indoor Air Quality, Non-ceramic Tile Stores, Shower Door Companies, Fence, Air Quality Service, Hardwood Floorers, Windows & Doors - Installation, Bathroom Remodelers, Basement Remodelers, Ceramic Tile Companies, Roofers, Patio and Deck Builders, Home Renovations-Exterior, Home Renovations, Floor Laying, Refinishing and Resurfacing Companies, Kitchen Remodeling


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