Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Heritage Auto & Tire (Autopro) has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforHeritage Auto & Tire (Autopro)

    Auto Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 19/4/2006

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    8304 Fairmount Dr SE, Calgary, AB T2H 0Y8
    BBB File Opened:
    9/9/1993
    Years in Business:
    31
    Business Started:
    12/8/1992
    Business Started Locally:
    12/8/1992
    Business Incorporated:
    1/12/2005
    Accredited Since:
    19/4/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Heritage Autopro
    Business Management
    • Carlos Reyes, Owner
    Contact Information

    Principal

    • Carlos Reyes, Owner

    Customer Contact

    • Carlos Reyes, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    19/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I brought my car in to have my clutch repaired.After my car was repaired it had an issue with the electrical system.I replaced the battery the help of a friend who is a mechanic.The vehicle still had the electrical problems. I brought it back to Heritage Auto and tire repair. They tested the new battery and told me that a ground wire was not properly replaced and that it was fixed. My mechanic friend was with me and did not think they had fixed it. I trusted Heritage auto and paid the $****** for their work. I drove it home.It was not fixed. Within minutes of driving the car from work, I started to experience the exact same problems. I was on a busy road, **************, when my electrical failed and had a genuine fear for my safety. I brought it in right away to Heritage Auto and tire. I was told that the owner would contact me to discuss this is. When the owner called he was rude and dismissive. I have paid for a repair to the alternator belt which should have been part of the first repair.I am hoping that this repair has fixed the problem. If they have not fixed it, I will be looking at legal options.Frankly, They did not fix the problems of the car when I brought it in for the eletrical problems and I suspect that they may have caused the problems when they repaired the clutch. At the very least, I would hope that this business would return the $****** for the incomplete repair.I am looking for a different mechanic and I will be letting my neighbours In Acadia and Fairview know about the poor customer service I experienced.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Southern Alberta and East Kootenay

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.