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Business Profile

Mobile Phone Service

The Mobile Shop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Phone Service.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Nancy H

    Date: 29/01/2025

    This shop recommended **** as the service provider for a new cell phone, because it was the lowest cost on a Black Friday deal last November.
    The next few days we had several delays and difficulties in receiving the promised billing discount, and finally decided to cancel the account and return the phone, within the two week no-charge-buyers-remorse period.
    We have documentation that the account was paid up and closed.
    Since then we have received bills for $**** twice, complained twice (contacting **** by phone, reiterating that we have documentation that nothing was owing and the account was closed) been billed for a $** NSF charge, and had notice from our bank that **** tried to charge our account.
    (Fortunately we had closed the account for which we gave **** the banking information.)
    We are now waiting to see if **** has finally closed the account, and their extra billing charges stop.
    ** *** **** ****** ** *** ************* ** **** ***** ** *******

The Mobile Shop is NOT a BBB Accredited Business.

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