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Business Profile

Private Schools

Laureates Academy for Gifted Students

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:25/07/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I registered my son at Laureates Academy and got offer letter for him through the school principal. I asked my friend in Toronto to transfer the tuition fee to the schools amount of $19,500 CAD for the registration of my friend’s son as an international student at this school on 26 March 2024. The school policy clearly stated that if the sudent does not get visa to enter Canada, the school will withhold $1,500 CAD and will refund the remaining within 8-12 weeks of receiving the official visa rejection letter. I provided the principal with the rejection letter in Oct 2024. He didn’t respond. I texted him multiple times and sent him email and tried calling him. Once he said he will refund by July 2025 but he didnt refund the money. A demand letter was sent to him and asked him to refund by July 25, 2025 but I haven’t heard from him. Therefore I want to file a complaint. * ****** *** **** ** ***** *********

Laureates Academy for Gifted Students is NOT a BBB Accredited Business.

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