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Business Profile

Computer Gaming Center

Solar War Heroes Incorporated

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Gaming Center.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/11/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company was selling products 2 years ago, back in 2021, and at the time, I had dropped about $42 into the company, thinking I'd get the dice I ordered. However, they have not only dropped all contact, but has scammed myself and many others, and during the time that I was trying to find information or reached out, COVID also hit and I ended up becoming sick as a result. I'm genuinely done trying to reach out when I can't even get a hold of them, or there's no response whatsoever.

  • Initial Complaint

    Date:18/08/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made an order, [***** *****] on April 10, 2021, for $355 in dice.
    I received an update that there was a slow process due to number of orders.
    I received an update that the manufacturer for the acrylic dice bailed 3 months in, but that metal dice were being made.
    I received an update that the metal dice were shipped.
    I received my metal dice, then an update that said to hold on for the acrylic dice.
    Since then the phone number, email, Facebook page, Reddit account, and website are all closed, deleted, or defunct.
    No ability for contact.
    They still owe me 150$ or the dice I ordered
    Contact info I have
    Andrew Normore
    Founder, CEO
    855-711-0422
    [email protected]

    Solace
    Solar War Heroes
    Founder
    1-613-438-8478
    [email protected]

Solar War Heroes Incorporated is NOT a BBB Accredited Business.

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