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Business Profile

RV Dealers

Robert Basque Interprise Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Robert Basque Interprise Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Robert Basque Interprise Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:18/08/2025

      Type:Customer Service Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Buyer Beware!!
      I bought a motorhome from Robert Basque Enterprise from Beresford, NB, in June 2025. Before I committed to buy the unit, he guaranteed me he would "REPLACE 6 TIRES" because they were all weather cracked. This was his message to me: Robert Basque Enterprise, "I have to put 6 tires, all cracked, send me a text on my phone", "I removed his phone number". He only replaced 4 tires and didn't tell me. Once I got it home, I checked under the vehicle and discovered that he had only replaced the 4 tires that were visible, not the 2 inner tires; there are 4 tires in the rear. Once I confronted him with this deceit, he grudgingly agreed to supply 2 tires so I could have them installed at a tire shop, where they also found that one of the inner tires had broken belts. I asked Robert Basque to pay for the installation,$75.00, to which he replied he would and that the next time he was in the area, within the month, he would leave the money for the installation. He never showed up and never responded to any of my messages. There was also a check engine light on that was an Evap code, P0446, that he also "GUARANTEED" he would "TAKE CARE OF IT". He did have the fuel cap replaced, but the check engine light came back on as HE was delivering it to me, so he knows the issue was not resolved. That was approx.2 months ago. I've contacted him many times to see what he wanted me to do about the check engine light: either take it back up to him in Beresford, NB, to get his techs to check it out and repair the issue, or bring it to a local repair shop here, and have them diagnose and repair the issue. All I get is "CRICKETS"; he has not replied to any of my very friendly requests to honour his word to "Take Care Of It" issues. I can see he's read every message I've sent, and the time he read them. I've offered him to e-transfer me the money, in case he had a busy schedule, or I would go up to Beresford to try to get this issue rectified, but still no response.BEWARE!

      Customer Answer

      Date: 12/09/2025

      The issue with Robert Basque was resolved. He has paid a sufficient amount to end this complaint. I do not wish to pursue this any further. Thank You very much for your time. *******

    Robert Basque Interprise Inc. is NOT a BBB Accredited Business.

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