BBB Accredited Business since
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Gordons Window Decor manufacture customized insulating cellular window shades. They manufacture the Symphony and EcoSmart brand. Every shade is manufactured to each customer’s measurements using the fabric and operating style chosen by the customer. Since each shade is individually crafted they are not returnable for any reason except for warranty repair. They also sell sheer roller shades, skylight shades, sheer blinds, and roman cellular blinds.
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A BBB Accredited Business since
BBB has determined that Gordons Window Decor meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Gordons Window Decor include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Gordon M. Clements, Owner Ms. Kelly Conklin, President Ms. Jody Gouwens, Showroom Director
Number of Employees
WINDOWS-SHADES WINDOWS-TREATMENTS Interior Design Services (NAICS: 541410)
Hours of Operation
|M||:||9:00 AM - 5:30 PM|
|T||:||9:00 AM - 5:30 PM|
|W||:||9:00 AM - 5:30 PM|
|Th||:||9:00 AM - 5:30 PM|
|F||:||9:00 AM - 5:30 PM|
|S||:||9:00 AM - 4:00 PM|
Method(s) of PaymentCash
Alternate Business NamesCellularWindowShades.com SymphonyShades.com
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview