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BBB Accredited Business since

US Markerboard

Phone: (800) 791-2946 Fax: (781) 767-9544 View Additional Phone Numbers 270 Centre St Unit F, Holbrook, MA 02343 http://www.usmarkerboard.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

US Markerboard is an online distributor of  restaurant and hospitality products, magnetic products, classroom and office furniture, window treatments, roller clutches, globes, maps, atlases, technology accessories and bulletin boards.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that US Markerboard meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for US Markerboard include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

4 Customer Reviews on US Markerboard
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 4

Additional Information

BBB file opened: October 12, 2005 Business started: 01/01/2000 in MA Business started locally: 01/01/2000 Business incorporated 02/14/2000 in MA
Type of Entity

Corporation

Business Management
Mr. Scott Newman, CEO
Contact Information
Principal: Mr. Scott Newman, CEO
Number of Employees

16

Business Category

SCHOOL SUPLS-RETAIL OFFICE SUPPLIES OFFICE FURNITURE & EQUIPMENT-DEALERS MAPS-PUBLISHERS & DISTRIBUTORS EDUCATIONAL MATERIALS WINDOWS-TREATMENTS Office Supplies and Stationery Stores (NAICS: 453210)

Products & Services

US Markerboard sells the following brand(s): Aarco Products, Balt, Best-Rite, Diversified Woodcrafts, Ghent, Ideapaint, Shain, Waddell, Wooden Mallet

US Markerboard offers the following product(s): brochure racks, bulletin boards, chalkboards, Display cases, fabric tackboards, Whiteboards

Method(s) of Payment
Visa
MasterCard
American Express
Discover
Government IMPAC Cards.
PayPal

Refund and Exchange Policy
The Business States: The refund and exchange policy is based on the policies set forth by each of the manufacturers.  However, in general, we offer refunds, returns and exchanges on product within the first 30 days.  Shipping costs are the responsibility of the individual and there is generally a restocking fee for returned items.  All items must be in resalable condition and must not have been assembled or installed.
Alternate Business Names
Brite Hotel Products Brite Visual Products, Inc. Brite, Inc. ClassroomPlus Home and Life Mats United Lab Supply US Entrance Mats
Industry Tips
Buying Textbooks Educational Consultants Hiring a Tutor Office Supplies

Customer Review Rating plus BBB Rating Summary

US Markerboard has received 3.68 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.