BBB Business Review

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This business is not BBB accredited.

Design Solutions, Inc.

Phone: (781) 859-9610 View Additional Phone Numbers 24 Academy Street, Arlington, MA 02476 http://www.my3dhomedesigner.com View Additional Web Addresses


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Description

Design Solutions, Inc. provides Consultation Services to Builders and Home Owners.  The business offers a collaborative design process that identifies Design Needs and Building Costs before spending thousands of dollars.  The business is able to provide a 3D Design Model of your Remodeling or New Construction project.  Design Solutions specializes in the Designing of Kitchen, Bathroom, Whole House Restoration, Extreme Design Solutions and Additions.  Please see their website for more information.

A 50% deposit check is required prior to the design interview meeting. The balance of the design fee is collected upon your approval of the final design layout.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Design Solutions, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Design Solutions, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 14, 2012 Business started: 06/09/1994 in MA Business started locally: 06/08/1994 Business incorporated 06/09/1994 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Office of Consumer Affairs & Business Regulation
10 Park Plaza, Boston MA 02116
http://www.mass.gov/ocabr/
Phone Number: (617) 973-8787/888-283-3757
Fax Number: (617) 973-8799
consumer@state.ma.us

Type of Entity

S Corporation

Business Management
Mr. Joseph Dellanno, President
Contact Information
Principal: Mr. Joseph Dellanno, President
Number of Employees

1

Business Category

REMODELING SERVICES HOME IMPROVEMENTS CONSTRUCTION MANAGEMENT KITCHEN REMODELING REMODELING & RENOVATION CONTRACTORS ADDITIONS ARCHITECTURAL DESIGNERS DESIGNERS-BUILDINGS SUNROOM & SOLARIUM DESIGN & CONSTRUCTION EXTERIOR DESIGNERS INTERIOR DESIGNERS - ARCHITECTURAL HISTORICAL STRUCTURE PRESERVATION DESIGN & BUILD CONTRACTOR KITCHEN & BATH DESIGN INTERIOR DESIGN CONSULTANT HOME DESIGN & PLANNING SERVICE Residential Remodelers (NAICS: 236118)

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
Refund and Exchange Policy
The business states their refund & exchange policy is as follows:
We will take the time to fully understand your design needs and goals before designing your project. We will also design a project that you can obtain based on your financial investment range your specify prior to designing the project.
Service Area
Design Solutions, Inc. provides their services in CONNECTICUT , INDIANA , MAINE , MASSACHUSETTS , NEW YORK , RHODE ISLAND & VERMONT.Design Solutions, Inc. provides their services in CORONADO, NAS N ISLAND, NAS NORTH ISLAND, NESTOR, SAN DIEGO & SAN YSIDRO, CA.
Industry Tips
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.