Business ProfileforCoastal Property Management, Inc.

I have never seen the level of unprofessionalism from a Service Provider as has been displayed by Coastal Property Management ("Coastal"). Sadly, the ****** Reviews and BBB Review confirm the same. I was less involved in my unit and subsequently the Property (******* Street) when I initially purchased the condominium in January 2019. Following the purchase of my unit I was assessed ~$881 in October of 2019. Once posted to my account- I immediately disputed the assessment (specifically the dollar amount) and requested supporting documentation, meeting minutes, invoices etc. as required by the by-laws for the assessed amount. Coastal was repeatedly unable, and unwilling, to provide me with the documentation that I requested. Each quarter as I paid my condo association fees, the payment was applied to the outstanding assessment amount. And each quarter I would reach out to ensure the payment was corrected and applied to the *** fee amount due-- showing the disputed October 2019 assessed amount as the balance. In July of 2021, after repeated attempts (on my behalf) to request documentation to validate the Assessment and repeated disrespect/lack of response from Coastal I was contacted by *********************, Esq. (a debt collector). This was a blind side as I had repeatedly asked for the documentation to validate the Assessment. I was able to work with ********************* to validate some ~$300 of the outstanding Assessment tied to tree work that did not take place until 2020 (note that a 'pre-assessment' was not normal course for the Association). Nonetheless, I (in conjunction with the attorney/debt collector) validated the portion of the invoice I owed and I offered to make a payment which Coastal promptly rejected. I heard nothing until I received a Notice of Lien on March 17, 2022. Three of the remaining four unit owners promptly told me that this action was not authorized by the Association. The attack was perpetuated by Coastal and a single unit owner. Cont. in docs.