Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

West Suburban Plumbing & Heating

Phone: (508) 877-0023 Fax: (508) 651-0133 2R West St, Natick, MA 01760 View Additional Email Addresses http://www.westsuburbanplumbing.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

West Suburban Plumbing & Heating specializes in the sale, installation and repair of gas and electric water heaters, frozen pipes and gas and oil heating. The company provides services to residential, commercial and industrial customers. The company was established in 1971 in Massachusetts. The company employs 4 people. Mr. Michael Lioce is the Owner of the company. Any questions or problems may be directed to the attention of Mr. Lioce.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that West Suburban Plumbing & Heating meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for West Suburban Plumbing & Heating include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on West Suburban Plumbing & Heating
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 06, 2006 Business started: 01/01/1971 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Board of State Examiners of Plumbers and Gas Fitters
1000 Washington St, Boston MA 02118-2130
http://www.mass.gov/ocabr/licensee/dpl-boards/pl/
Phone Number: 617-727-9952
Fax Number: 617-727-6095
The number is 9880.

Massachusetts Board of State Examiners of Plumbers and Gas Fitters
1000 Washington St, Boston MA 02118-2130
http://www.mass.gov/ocabr/licensee/dpl-boards/pl/
Phone Number: 617-727-9952
Fax Number: 617-727-6095
The number is 19205.

Type of Entity

Sole Proprietorship

Business Management
Mr. Michael Lioce, Owner
Contact Information
Principal: Mr. Michael Lioce, Owner
Number of Employees

2

Business Category

PLUMBING CONTRACTORS-RESIDENTIAL & COMMERCIAL PIPE FITTINGS HEATING CONTRACTORS GAS FITTERS WATER HEATERS-DEALERS Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Service Area
West Suburban Plumbing & Heating provides their services in ABINGTON, ACCORD, ACTON, ACUSHNET, ALLSTON, AMESBURY, ANDOVER, ARLINGTON, ARLINGTON HEIGHTS, ARLINGTON HTS, ASHLAND, ATTLEBORO, ATTLEBORO FALLS, ATTLEBORO FLS, AUBURNDALE, AVON, BEDFORD, BELMONT, BERKLEY, BEVERLY, BILLERICA, BOSTON, BOXBORO, BOXBOROUGH, BOXFORD, BRADFORD, BRAINTREE, BRANT ROCK, BRIDGEWATER, BRIGHTON, BROCKTON, BROOKLINE, BROOKLINE VILLAGE, BROOKLINE VLG, BRYANTVILLE, BURLINGTON, BYFIELD, CAMBRIDGE, CANTON, CARLISLE, CARVER, CHARLESTOWN, CHELMSFORD, CHELSEA, COHASSET, DANVERS, DARTMOUTH, DEDHAM, DORCHESTER, DORCHESTER CENTER, DORCHESTR CTR, DRACUT, DUXBURY, E ARLINGTON, E CAMBRIDGE, E WATERTOWN, EAST ARLINGTON, EAST BOSTON, EAST CAMBRIDGE, EAST LYNN, EAST WATERTOWN, EASTON, ESSEX, FAIRHAVEN, FALL RIVER, FOXBORO, FOXBOROUGH, FRAMINGHAM, FRANKLIN, GEORGETOWN, GLOUCESTER, GROVE HALL, HALIFAX, HAMILTON, HANOVER, HANSCOM AFB, HANSON, HARVARD SQ, HARVARD SQUARE, HAVERHILL, HINGHAM, HOLLISTON, HOPKINTON, HUDSON, HULL, HYDE PARK, IPSWICH, JAMAICA PLAIN, KATES CORNER, KINGSTON, LAKEVILLE, LAWRENCE, LOWELL, LYNN, LYNNFIELD, MALDEN, MANCHESTER, MANCHESTER BY THE SEA, MARBLEHEAD, MARION, MARLBOROUGH, MARSHFIELD, MATTAPAN, MATTAPOISETT, MEDFIELD, MEDFORD, MEDWAY, MELROSE, MIDDLEBORO, MIDDLEBOROUGH, MISSION HILL, N ATTLEBORO, N CAMBRIDGE, N DARTMOUTH, NAHANT, NATICK, NEEDHAM, NEEDHAM HEIGHTS, NEEDHAM HGTS, NEW BEDFORD, NEWBURY, NEWBURYPORT, NEWTON, NEWTON CENTER, NEWTON CENTRE, NEWTON HIGHLANDS, NEWTON HLDS, NEWTON L F, NEWTON LOWER FALLS, NEWTON U F, NEWTON UPPER FALLS, NEWTONVILLE, NONANTUM, NONQUITT, NORTH ATTLEBORO, NORTH CAMBRIDGE, NORTH DARTMOUTH, NORTH QUINCY, NORTH WALTHAM, NORTON, NORWELL, OCEAN BLUFF, PEABODY, PEMBROKE, PLAINVILLE, PLYMOUTH, PLYMPTON, QUINCY, READVILLE, ROCHESTER, ROCKPORT, ROSLINDALE, ROWLEY, ROXBURY, ROXBURY CROSSING, ROXBURY XING, S ATTLEBORO, S CHELMSFORD, S DARTMOUTH, SALEM, SALISBURY, SALISBURY BCH, SALISBURY BEACH, SOMERVILLE, SOUTH ATTLEBORO, SOUTH BOSTON, SOUTH DARTMOUTH, SOUTH WALTHAM, SQUANTUM, SWAMPSCOTT, SWANSEA, TAUNTON, TUFTS UNIV, TUFTS UNIVERSITY, UPHAMS CORNER, VILLAGE OF NAGOG WOODS, VLG NAGOG WDS, W SOMERVILLE, WAKEFIELD, WALTHAM, WARD HILL, WATERTOWN, WAVERLEY, WAYLAND, WEST LYNN, WEST NEWTON, WEST ROXBURY, WEST SOMERVILLE, WINTER HILL, WOBURN, WOLLASTON & WRENTHAM, MA.
Industry Tips
27 Questions For Home Owners Buying a Swimming Pool Finding a Reliable Plumber - 5 Tips - Video Heating Contractor - 5 Tips - Video Heating Contractors Hiring a Plumber Read Before You Sign Saving Money on Heating & Cooling
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.