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Eastern Massachusetts, Maine, Rhode Island and Vermont

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This Business is not BBB accredited

Johnson Paving, Inc.

Phone: (978) 463-9394 PO Box 1395, Newburyport, MA 01950

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Description

Johnson Paving, Inc. specializes in commercial and residential asphalt paving. Over 30 years in the paving industry with the latest machinery and technology to handle all of your commercial needs.

BBB Accreditation

On 2/20/2014 the business's accreditation from BBB was revoked.

The revocation was due to violation of BBB Accreditation Standards:

6A. Promptly respond to all complaints forwarded by BBB by:

  1. Resolving the complaint directly with the complainant and notifying BBB, or
  2. Providing BBB with a response that BBB determines:
    • is professional,
    • addresses all of the issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Johnson Paving, Inc. include:

  • Failure to respond to 1 complaint filed against business
  • BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Johnson Paving, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: December 31, 2001 Business started: 01/01/1982 in MA Business started locally: 01/01/1982 Business incorporated: 07/06/1994 in MA
Type of Entity

Corporation

Business Management
Mr. Dave Johnson, Owner Mrs. Sherri Johnson, Owner
Contact Information
Principal: Mr. Dave Johnson, Owner
Principal: Mrs. Sherri Johnson, Owner
Number of Employees

7

Business Category

PAVING CONTRACTORS DRIVEWAY CONSTRUCTION DRIVEWAY INSTALLATION, PAVING & REPAIR ASPHALT & ASPHALT PRODUCTS All Other Specialty Trade Contractors (NAICS: 238990)

Method(s) of Payment
Cash
Check
Industry Tips
27 Questions For Home Owners Driveway Paving Tips Health Insurance Hiring a Paving Business - 5 Tips - Video Read Before You Sign
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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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