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BBB Accredited Business since

Dunlap's Energy

Additional Locations

Phone: (508) 746-1278 Fax: (508) 746-1452 20 Holman Rd, Plymouth, MA 02360 http://www.dunlapsenergy.com


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Description

Dunlap's Oil Service is a long time, family-owned and operated business providing oil burner installation and maintenance for commercial and residential customers. The company can install and maintain the complete heating system and offer service contracts to their customers. The company provides automatic, metered deliveries of fuel oil. They will install and / or remove underground oil tanks. The company provides 24-hour emergency service for their existing customers. The company was established in Massachusetts in 1926. It incorporated in 1946. It employs 12 people. Mr. David Hatton is the President of the company. Mr. Frank C. Dunlap, Jr. is the Treasurer. Mr. Michael D. Hatton is the Vice President. All questions or concerns should be directed to Mr. David Hatton.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Dunlap's Energy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Dunlap's Energy include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Dunlap's Energy
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 29, 2003 Business started: 01/01/1923 in MA Business incorporated 01/01/1946 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Massachusetts Executive Office of Public Safety and Security
One Ashburton Place, Boston MA 02108
http://www.state.ma.us/eops
Phone Number: (617) 727-7775 or TTY: (617) 727-6618
Fax Number: 617-727-4764
DPSInfo@state.ma.us
The number is BU-018299.

Type of Entity

Corporation

Business Management
Mr. David Hatton, President
Contact Information
Principal: Mr. David Hatton, President
Number of Employees

12

Business Category

OILS OIL BURNERS-SERVICING OIL BURNERS-EQUIPMENT HEATING EQUIP. & SYSTEMS TANKS-INSTALLATION & REMOVAL Fuel Dealers (NAICS: 454310)

Method(s) of Payment
Cash
Personal Check (with approved credit)
Business Check
Cashiers Check
Money Order
Master Card
Visa
Debit Card
Refund and Exchange Policy
The business states that their refund policy is as follows: We honor all manufacturers’ warranty. On any work performed by us, there is a 30 day labor guarantee.
Service Area
Dunlap's Energy provides their services in PLYMOUTH, MA.
Alternate Business Names
Dunlap's Oil Service Dunlaps Oil Service Frank C. Dunlap, Inc.
Industry Tips
27 Questions For Home Owners Heating Contractor - 5 Tips - Video Heating Contractors Hiring an Oil Supplier Hiring an Oil Supplier - 5 Tips - Video Read Before You Sign Saving Money on Heating & Cooling
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.