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Gentle Giant Moving Co., Inc. is a residential and commercial local, interstate and international moving company. The company offers storage, craning, moving and unpacking services as well as a furniture elevator.
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A BBB Accredited Business since
BBB has determined that Gentle Giant Moving Co., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Gentle Giant Moving Co., Inc. include:
- 4 complaint(s) filed against business
Factors that raised the rating for Gentle Giant Moving Co., Inc. include:
- Length of time business has been operating
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Massachusetts Department of Telecommunications and Cable
1000 Washington Street suite 820, Boston MA 02118
Phone Number: 1-800-392-6066 or 617-305-3531 Main Office: (617) 305-3580
Fax Number: 617-988-8288
The number is 7133.
Type of Entity
Business ManagementMr. Larry O'Toole, President
Number of Employees
MOVERS FURNITURE REPAIRING & REFINISHING STORAGE-HOUSEHOLD & COMMERCIAL PACKING & CRATING SERVICE MOVERS-INTERSTATE Used Household and Office Goods Moving (NAICS: 484210)
Alternate Business NamesBox Xpress Gentle Giant Moving & Storage Gentle Giant Restoration and Conservation
BBB Program Participation
BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.
BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.
Industry TipsFinding a Reliable Furniture Store - 5 Tips - Video Hiring a Mover - 5 Tips - Video Moving Read Before You Sign
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview