BBB Business Review
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BBB Accredited Business since
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Gentle Giant Moving Co., Inc. is a residential and commercial local, interstate and international moving company. The company offers storage, craning, moving and unpacking services as well as a furniture elevator.
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A BBB Accredited Business since
BBB has determined that Gentle Giant Moving Co., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Gentle Giant Moving Co., Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 6 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Massachusetts Department of Telecommunications and Cable
1000 Washington Street, Boston MA 02118
Phone Number: 1-800-392-6066 or 617-305-3531
Fax Number: 617-988-8288
The license number is 7133.
Type of Entity
Business ManagementMr. Larry O'Toole, President
Number of Employees
MOVERS FURNITURE REPAIRING & REFINISHING STORAGE-HOUSEHOLD & COMMERCIAL PACKING & CRATING SERVICE MOVERS-INTERSTATE Used Household and Office Goods Moving (NAICS: 484210)
Alternate Business NamesBox Xpress Gentle Giant Moving & Storage Gentle Giant Restoration and Conservation
Industry TipsFinding a Reliable Furniture Store - 5 Tips - Video Hiring a Mover - 5 Tips - Video Moving Read Before You Sign
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview