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BBB Business Review

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BBB Accredited Business since

Cape Colony Inn

Phone: (800) 841-6716 View Additional Phone Numbers 280 Bradford Street, Provincetown, MA 02657 http://www.capecolonyinn.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Cape Cod Colony Inn specializes in resort hospitality.  The business services include but are not limited to room service, swimming pool,  individual heat and a/c, refrigerator, color cable televisions and full private bath. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Cape Colony Inn meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Cape Colony Inn include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Cape Colony Inn
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 04, 2004 Business started: 01/01/1964 in MA Business incorporated: 05/07/2012 in MA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Steven Sleeper, General Manager
Contact Information
Principal: Mr. Steven Sleeper, General Manager
Number of Employees

6

Business Category

MOTELS INN Hotels (except Casino Hotels) and Motels (NAICS: 721110)

Method(s) of Payment
Visa
MasterCard
Discover
American Express
Refund and Exchange Policy
14 Day cancellation policy. Reservations can be cancelled and receive a full refund of the deposit if cancelled 14 days or more prior to the original arrival date. Reservations cancelled less than 14 days prior to the original arrival date will forfeit the deposit. A deposit of the first nights room and tax is required at the time of booking to guarantee the reservation. 
Service Area
Cape Colony Inn provides their services in MASSACHUSETTS.
Alternate Business Names
Lexvest Colony, LLC
Industry Tips
Travel Agencies
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.