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Find a Location

Sweet Home Furniture has 1 locations, listed below.

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    Business ProfileforSweet Home Furniture

    Mattress

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Niposul Inc. specializes in magnetic mattresses.  The business products include, but are not limited to mattresses, pillow, car seats and shoe insoles that  are magnetic.

    Products & Services

    mattresses, pillows, accessories, furniture

    Business Details

    Location of This Business
    145 Concord St, Framingham, MA 01702-8305
    BBB File Opened:
    11/30/2015
    Years in Business:
    9
    Business Started:
    7/6/2014
    Business Incorporated:
    7/16/2014
    Type of Entity:
    Corporation
    Number of Employees:
    20
    Alternate Business Name
    • Niposul Inc.
    Business Management
    • Mr. Chrys Machado, President
    Contact Information

    Principal

    • Mr. Chrys Machado, President

    Customer Contact

    • Mr. Chrys Machado, President

    Industry Tip

    BBB Tip: Shopping for a mattress? Do your research

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/09/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 12/18/2022 my household took a chance and purchased a sectional from Sweet Home Furniture. Reviews all looked good online. I received word that it could be 30 to 45 days to which I didn't mind since they let me know ahead. After that time I reached out and several times I might add, and the *** kept getting pushed. The last time I called I was told 2/15/23 was the date the store would revive the order and then they would set up delivery. Then today they pushed it out until the middle of March. I asked that they cancel my order today and I would go elsewhere. My biggest issue is that I placed this as a charge on my credit card and I have been paying interest the entire time on a product I did not have. I thought that was fishy but I just wanted my sectional. Why did they take the funds when I didn't have my furniture. I'm still waiting on my cancelation email and my confirmation that I will get my $1,325.30 back. Never again. Their communication with customers is poor. This is not right at all. In a perfect world they would give me back the interest on the charge as well since I paid from time of purchase. It's not fair.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

    BBB reports on known marketplace practices.

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