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BBB Business Review

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BBB Accredited Business since

The Khalsa Raj Collection

Phone: (508) 376-8162 View Additional Phone Numbers 368 Village St.  Ste. 4D, Millis, MA 02054 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The Khalsa Raj Collection, Khalsa Kirpans and LifeKnives designs and manufactures collectible, handmade knives and swords and fine jewelry and artful objects intended to uplift and inspire. The business also creates knife and dagger jewelry called LifeKnives intended to 'serve as a reminder to cut through life's challenges and achieve excellence'. The spiritual line found at includes shakti jewelry, adi shakti pins and pendants.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Khalsa Raj Collection meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Khalsa Raj Collection include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Khalsa Raj Collection
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 17, 2008 Business started: 01/01/1978 in MA
Type of Entity

Sole Proprietorship

Business Management
Mr. Jot S Khalsa, Owner
Contact Information
Principal: Mr. Jot S Khalsa, Owner
Number of Employees


Business Category


Method(s) of Payment
American Express
Amazon payments
Refund and Exchange Policy
The business states if there is something defective about the item you received, they will provide you a replacement and reimburse your shipping/insurance charges to send the product back to us. You are responsible for shipping and insurance charges to return any item(s) that you decide you either don’t like or wish to exchange for another style. They are happy to provide you a refund, for any goods returned in “as new” condition up to 10 days after you have received your order. After the 10 days they can afford you a store credit towards other items we offer on this website, or our other websites: or If they are doing any custom modifications on the piece you have ordered prior to sending it out to you - no returns will be allowed on this item.  A 10% restocking fee will be deducted from your credit on any items returned/exchanged after 10 days. Thank you.
Alternate Business Names
Khalsa Kirpans LifeKnives
Industry Tips
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.