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          American Meadows, Inc. has 1 locations, listed below.

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            Business ProfileforAmerican Meadows, Inc.

            Online Shopping
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.53/5stars

            Average of 15 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/20/2015

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            American Meadows Inc. specializes in retail and e-commerce gardening and supply sales and consultation. The business services include but are not limited to, online ordering, consultation and inspiration, shipping service, gift certificates, blog, newsletters, and more.

            Products & Services

            Wildflower Seeds, Flower Bulbs, Vegetable Seeds, Gardening Gifts, Perennial Plants, Flower Seed Packets, Custom Seed Packets

            Business Details

            BBB File Opened:
            1/1/1981
            Years in Business:
            43
            Business Started:
            1/1/1981
            Date of New Ownership:
            12/24/2008
            Business Incorporated:
            12/24/2008
            Accredited Since:
            3/20/2015
            Type of Entity:
            Corporation
            Number of Employees:
            15
            Related Businesses
            Hours of Operation

            Primary

            M:
            9:00 AM - 7:00 PM
            T:
            9:00 AM - 7:00 PM
            W:
            9:00 AM - 7:00 PM
            Th:
            9:00 AM - 7:00 PM
            F:
            9:00 AM - 7:00 PM
            Sa:
            9:00 AM - 5:00 PM
            Su:
            Closed
            Business Management
            • Mr. Michael Lizotte, Partner
            • Mr. Ethan Platt, President
            • Ms. Tabar Gifford, Manager of Customer Relations
            Contact Information

            Principal

            • Mr. Ethan Platt, President
            • Ms. Tabar Gifford, Manager of Customer Relations

            Customer Contact

            • Mr. Michael Lizotte, Partner
            • Mr. Ethan Platt, President
            • Ms. Tabar Gifford, Manager of Customer Relations
            Additional Contact Information

            Fax Numbers

            • (802) 951-9089
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/08/2024

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Resolved
            Today 2/8/2024 I attempted to purchase 1 lb of wildflower seeds for $9.71 as advertised on their website. When this item was added to cart for checkout the price more than doubled. I reached out to customer service through the provided chat option. The first representative agreed that they could see the listed price and product quantity but had the same issue when added to cart. They spoke with a manager and said it was some sort of glitch and this was the price for 1/4lb. The prices shown on the site show the specific quantity/ weight they are for. The manager then enter the chat after I asked if they would honor the clearly advertised price and he refused. I feel like this is bad business and that this product was falsely advertised
            Read More

            Customer Reviews

            15 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            robert w

            10/07/2023

            Isnt the worst thing you can say about a seed company is that they send you the wrong seeds, you plant them, and then get a crop you didnt want? Well, thats what happened here. I ordered microclover from these guys; it sprouted like crazy but then we noticed, this isnt clover. We sent photos to American Meadows of what came up and they verified that what we got was Weeping *******. Absolutely no clover came up, but a carpet of Weeping ******** which had never been in evidence in our yard! They grudgingly refunded our money (well, thank you), as a courtesy, insisting that they had sent the correct seeds. What an arrogant and incompetent bunch they are.

            American Meadows, Inc. Response

            10/12/2023

            Dear ******,

            Thank you for reaching out to share your experience with us.We sincerely apologize for the disappointing results youve had. We are committed to your satisfaction and happy to honor our guarantee for you. Our customer care team is reaching out to you directly to address this and make it right.  We do lab test each fresh harvest of seed for purity and germination rate and would be happy to provide you with the details for the batch of seeds you ordered if thats helpful. We do not carry Creeping *******, so a seed mix-up is extremely unlikely. However, depending on how the area was prepared for planting, its possible there were dormant weed seeds in the soil bed that were brought up to the surface with a deep tilling.Regardless, we stand by our products and our guarantee. Were glad youve let us know about your experience and appreciate you allowing us the opportunity to rectify the situation for you. We strive to regain your trust and hope to be able to work with you again in the future.

            Kind Regards,
            ********************* President

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            BBB Reports On

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