BBB Business Review
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Sedo.com, LLC, specializes in services for buying and selling domain names and websites, and monetizing domain names. The company states that their global marketplace partner network includes domain-oriented sites in five languages and a range of domain name services that include domain auctions, domain name consulting, domain name appraisals and valuation, domain name escrow/transfer services, and domain parking.
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A BBB Accredited Business since
BBB has determined that Sedo LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Sedo LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 11 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Reviews are not used in the calculation of the BBB Rating.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||11|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. John Knapp, Complaint Handler - Customer Care Ms. Semra Korner, Manager Global PR & Communications
Number of Employees
DOMAIN NAME SERVICES E-COMMERCE INTERNET SERVICES Internet Publishing and Broadcasting and Web Search Portals (NAICS: 519130)
Products & Services
Sedo LLC offers the following product(s): Domain Appraisals, Domain Names, Domain Promotions
Hours of Operation
|M||:||9:00 AM - 6:00 PM|
|T||:||9:00 AM - 6:00 PM|
|W||:||9:00 AM - 6:00 PM|
|Th||:||9:00 AM - 6:00 PM|
|F||:||9:00 AM - 6:00 PM|
Method(s) of PaymentVisa
Refund and Exchange PolicySedo serves as a third-party marketplace, auction house, and escrow agent for domain names. Refunds and exchanges are not applicable to domains.
Alternate Business NamesSedo Sedo.com
Industry TipsDomain Name Services Finding a Domain Name Service - 5 Tips - Video Five Steps to Building an E-Commerce Site - Video Five Steps to Building an E-Commerce Site for Your Small Business Helping Customers Find You - Video Internet Marketing Services
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview