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BBB Business Review

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BBB Accredited Business since

InsureMyTrip.Com

Additional Locations

Phone: (401) 773-9300 Fax: (401) 921-4528 100 Commerce Dr, Warwick, RI 02886 View Additional Email Addresses http://www.insuremytrip.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

InsureMyTrip.Com provides travel insurance.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that InsureMyTrip.Com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for InsureMyTrip.Com include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

3 Customer Reviews on InsureMyTrip.Com
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 3

Additional Information

BBB file opened: September 18, 2003 Business started: 06/01/2000 in RI Business started locally: 06/01/2000 Business incorporated 02/04/2005 in RI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Rhode Island Department of Business Regulation
1511 Pontiac Ave, Cranston RI 02920-4232
http://www.dbr.state.ri.us
Phone Number: (401) 462-9500
Fax Number: (401) 462-9532
The number is 1054694.

Type of Entity

Corporation

Business Management
Mr. James Grace, President Mr. Peter Roca, Director of Customer Operations Cheryl Golden, Marketing Manager
Contact Information
Principal: Mr. James Grace, President
Principal: Mr. Peter Roca, Director of Customer Operations
Number of Employees

50

Business Category

INSURANCE INSURANCE-WEATHER INSURANCE-TRAVEL INSURANCE-COMMERCIAL INSURANCE-BUSINESS INSURANCE-BROKERS INSURANCE-ADVISORS INSURANCE COMPANIES ACTUARIES Insurance Agencies and Brokerages (NAICS: 524210)

Method(s) of Payment
MasterCard
Visa
American Express
Discover
Alternate Business Names
IMT Services Corporation/Insure My Trip.com InsureMyGroup.com TripStuff.com
Industry Tips
Finding an Insurance Company - 5 Tips - Video Health Insurance Homeowners Insurance Insurance Companies Life Insurance Tips for Title Insurance Tips for Title Insurance - 5 Tips - Video Tips for Title Insurance Part II - 5 Tips - Video Tips for Title Insurance Part III - 5 Tips - Video Travel Agencies

Customer Review Rating plus BBB Rating Summary

InsureMyTrip.Com has received 4.8 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.