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Find a Location

Fresenius Medical Care has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fresenius Medical Care

      920 Winter St Waltham, MA 02451-1521

    • Fresenius Medical Care Methuen

      421 Merrimack St # 101 Methuen, MA 01844

    • Fresenius Medical Care

      4 Edwards Ave Damariscotta, ME 04543

    • Fresenius Medical Care

      19 Vanasse Rd Eastport, ME 04631

    • Fresenius Medical Care

      710 Main St # 1 Lewiston, ME 04240

    Business ProfileforFresenius Medical Care

    Health
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.08/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Frensenius Medical Care North America specializes in renal dialysis products and services; specifically offering dialysis treatment, manufactures and distributes dialysis products, performs diagnostic testing and conducts laboratory testing.

    Business Details

    This is a multi-location business.

    Find a Location

    Fresenius Medical Care has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fresenius Medical Care

        920 Winter St Waltham, MA 02451-1521

      • Fresenius Medical Care Methuen

        421 Merrimack St # 101 Methuen, MA 01844

      • Fresenius Medical Care

        4 Edwards Ave Damariscotta, ME 04543

      • Fresenius Medical Care

        19 Vanasse Rd Eastport, ME 04631

      • Fresenius Medical Care

        710 Main St # 1 Lewiston, ME 04240

      Headquarters
      920 Winter St, Waltham, MA 02451-1521
      BBB File Opened:
      4/25/2005
      Years in Business:
      111
      Business Started:
      10/1/1912
      Business Incorporated:
      5/26/2004
      Type of Entity:
      Corporation
      Number of Employees:
      26000
      Alternate Business Name
      • Fresenius Kidney Care Damariscotta
      • Fresenius Kidney Care
      • Fresenius Biotech North America
      • Neovi Biotech NA, Inc.
      • Fresenius Medical Care Methuen
      • Fresenius Kidney Care Sunrise County Dialysis
      • Medford Dialysis Center
      • Fresenius Medical Care North America
      • Sunrise County Dialysis Center
      Business Management
      • Ms. Allison Nelson, Compliance Director
      • Nancy Stueland, Complaint Contact
      Contact Information

      Customer Contact

      • Ms. Allison Nelson, Compliance Director
      • Nancy Stueland, Complaint Contact
      Additional Contact Information

      Fax Numbers

      • (781) 402-9724
        Primary Fax
      • (781) 373-3766
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/13/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On February 9, 2024 I was assaulted by ******* Care Technician, ************************, and then intimidated, heckled, and almost assaulted by Facility Administrator/Registered Nurse/Medical Director, Wennikkia C. ***************************. My daughter called ********************************************************* heart attack after the assault and 911 **************************, Corporal ******, arrived, was lied to by staff, allowed to turn my ambulance away while I suffered through dialysis with heart palpitations and high blood pressure while still having to be around my abuser, ************************, who was also arrested for assault and strangulation of her own children in October 2023 (****************). Now, Wennikkia C. *************************** attempted to have my daughter blocked from the building, attempted to have me discharged as a patient at the dialysis center, and ******************************* has allowed my abusers to work in the same environment on the same days as me since the attacks happened on my person. I have been ganged up on by the staff, they only talk to me in pairs, they have written lies that can be disproven in my medical records, and also disseminated those records to all of the local dialysis centers from *******, ** to **********, ** to ******** to *******, ** to *************, **, as well as, all other surrounding dialysis centers ** the entire Northwest ******* region in attempts to have me blacklisted from seeking out further care and assistance. I am being punished because I am speaking up about the abuses I have endured and even the abuses that others have endured at the hands of the staff at the Fresenius Medical Center **** Dialysis located at 3290 ********. **** ** *****. I have witnessed a man named ****************************, age 80 passed away in the facility after begging a ******* Care Technician for oxygen in January 2023 and then falling out of his wheelchair while trying to transition to the treatment chair without any assistance of transition/oxygen as he had requested.
      Read More

      Customer Reviews

      13 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Marcie J

      1 star

      03/14/2024

      If I could rate them as a ZERO STAR I would! The person I spoke to about questions of my application for employment was VERY UNPROFESSIONAL!! supposedly he works within the HR department. He was rude, interrupted me and had attitude from the beginning of the call!! Im GLAD Im not going to be working for this company now!

      Fresenius Medical Care Response

      03/19/2024

      This matter is being handled internally and is now closed

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

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