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BBB Business Review

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BBB Accredited Business since

TLC Homecare & Nursing

Additional Locations

Phone: (802) 735-1123 View Additional Phone Numbers 1550 Williston Road, South Burlington, VT 05403 http://www.tlcnursing.com


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Description

TLC Homecare & Nursing is a nurse owned and operated organization specializing in non-medical homecare and healthcare staffing.  Non-medical homecare services range from companionship to homemaking and personal assistance services. Whether you’re recovering from illness, injury or simply need extra help at home, TLC nursing can provide the level of non-medical care needed.  Services are supervised and coordinated by registered nurses.  TLC’s Healthcare Staffing Services are designed to meet any healthcare organizations’ short term staffing needs. They can provide Registered Nurses (RNs), Licensed Practicing Nurse (LPNs), Licensed Nurses Aids (LNAs) and Homecare Assistants (HCAs) to fulfill a term staffing needs. Whether you need to staff a single shift or a 13-week rotation, TLC Nursing can provide staffing for both per diem and contract needs. They have a ‘non-exclusive’ contract, so the facility can use the services of TLC Nursing Associates only when needed. Their 24-hour on call staffing coordinator is readily available to communicate with the facility providing staffing support.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that TLC Homecare & Nursing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for TLC Homecare & Nursing include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on TLC Homecare & Nursing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: April 21, 2011 Business started: 06/21/2006 in VT Business incorporated 06/21/2006 in VT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Office of Professional Regulation
89 Main Street, Montpelier VT 05620-3402
https://www.sec.state.vt.us/professional-regulation/about-us/contact-us.aspx
Phone Number: 802-828-1505 or (802) 828-2367
Fax Number: 802-828-2465
cwinters@sec.state.vt.us
The number is 026.0033649.

Type of Entity

Corporation

Business Management
Mr. Mohammed Basha, Managing Member
Contact Information
Principal: Mr. Mohammed Basha, Managing Member
Number of Employees

29

Business Category

HOME HEALTH SERVICES SENIOR CITIZENS SERVICE ORGANIZATION MEDICAL STAFFING IN-HOME CARE SENIOR HOME CARE SENIOR CARE INFORMATION AND RESOURCES SENIORS MOVING & DELIVERY SERVICES ALZHEIMER CARE, INFORMATION & TREATMENT CAREGIVERS RESOURCES EMPLOYMENT AGENCIES-HEALTH CARE HEALTH CARE - STAFFING LONG TERM ELDER CARE SENIOR/ELDER CARE Home Health Care Services (NAICS: 621610)

Products & Services

TLC Homecare & Nursing offers the following product(s): At Home Senior Care, Bayada Nurses, Comfort Keepers, Home Instead Senior Care, Visiting Angels, Visiting Nurses Association

Hours of Operation
M: 8:00 AM - 6:00 PM
T: 8:00 AM - 6:00 PM
W: 8:00 AM - 6:00 PM
Th: 8:00 AM - 6:00 PM
F: 8:00 AM - 6:00 PM
S: Closed
Su: Closed
24/7 On-call support
Service Area
TLC Homecare & Nursing provides their services in VERMONT.TLC Homecare & Nursing provides their services in CHESHIRE County NH, GRAFTON County NH, SULLIVAN County NH.
Alternate Business Names
TLC Homecare Services, Inc. TLC Nursing Associates
Industry Tips
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Customer Review Rating plus BBB Rating Summary

TLC Homecare & Nursing has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Massachusetts, Maine, Rhode Island and Vermont. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.